Administrative Specialist

The Administrative Specialist provides “WOW” customer service to guests, employees and vendors arriving at the branch and provides a wide variety of administrative, receptionist, secretarial, and staff support services to all areas within the branch. This is an in-office position based in Trenton, FL.

Responsibilities:

• Answers, screens, and directs phone calls coming into the switchboard.
• Assists all visitors coming into the main office and ensures they are directed accordingly.
• Confirm and process customers’ payments in a timely manner.
• Submits daily work (customer payments) on daily basis.
• Processes, sorts, and distributes mail.
• Manages office supplies, including kitchen, and places order for the branch.
• Prepares, composes, and initiates correspondence and reports as needed and maintains appropriate records, files, and documentation.
• Provides administrative support to facilities.
• Monitor and replenish supplies for the branch and coordinates service calls.
• Order supplies and Postage stamps and process all certified and outgoing mail.
• Allow access to vendors for repair or maintenance to building.
• Research incoming legal documents and forward to the collateral vault.
• Perform other tasks as required or assigned.
• Serves as back up to the Alachua Branch in calls and other tasks with administrative assistant is out.
• Submit marketing request for Trenton branch.

To qualify for this position, candidates should possess the following:

• Education: High School diploma or equivalent work experience.
• Experience: Minimum of three (3) to five (5) years administrative experience in a customer-centric environment.

Other Skills and Abilities:

• Excellent customer service skills
• Excellent communication skills
• Ability to interact with all levels of personnel both internally and externally.
• Excellent organizational skills and detail oriented
• Professional appearance and strong work ethics
• PC proficiency using Microsoft Office and other Association related software.
• Ability to lift up to 15 pounds.

Farm Credit of Florida is an Aff…