Supervisor, Professional Learning (California)
Savvas Learning
Supervisor, Professional Learning (California) The Supervisor, Professional Learning, is primarily responsible for implementing the market strategy for the Curriculum Specialist team in the Pacific Market, collaborating with the Manager, Professional Learning. This role provides strategic support to both the Manager, Professional Learning and the market-based sales and services teams. A critical aspect of the role involves hiring, managing, and developing the Curriculum Specialist team, particularly within the Pacific Region. The incumbent is accountable for supervising these business needs to achieve and exceed Savvas Learning Company sales and services objectives. Work is performed under the direction of the Manager, Professional Learning, with responsibilities including managing capacity, organizing events, and controlling expenses, while also having the responsibility to develop and coach direct reports. This position will be required to attend customer meetings in California. Primary Responsibilities Manage and develop the Curriculum Specialist team: oversee hiring, management, and development of direct report Curriculum Specialists, including creating personal growth plans and coaching opportunities. Strategic campaign support: contribute to sales campaign planning, training, and delivery needs, encompassing workshops, pilots, campaigns, presentations, and activation services. Prepare for product, platform, and sales activities, and provide coaching and mentoring for deployment. Organize sales and services events: organize the delivery of various sales and services events, including individual, remote, and multi‑specialist events, as directed by the Manager, Professional Learning. Actively engage in staffing sales events, services events, pilots, exhibits, and conferences. Optimize resource utilization: collaborate with the Manager, Professional Learning and Resource Deployment team to troubleshoot scheduling conflicts and challenges, ensuring resources are committed effectively and efficiently. Communicate and maintain policy adherence: support the communication strategy for sales and program activation planning and customer support for sales teams. Reinforce company policies and guidelines with direct reports. Control team expenses: enforce Savvas Learning Company's travel and entertainment policies and promote the use of internal cost‑saving applications such as Certify, Amazon Business, and Staples Advantage. Maintain a geographically based team to minimize travel within market clusters. Maintain professional knowledge and certifications: continuously enhance professional knowledge by attending educational workshops, reviewing publications, and maintaining current Savvas sales presentation and program activation certifications. Complete new certifications as programs are released. Foster a positive team culture: contribute to a creative, positive, and respectful team culture in collaboration with the Manager, Professional Learning. Deliver presentations: deliver sales and services presentations as needed to support campaigns and cover occasional gaps, with the percentage of time dedicated to presenting versus supervising determined by the Manager, Professional Learning. Skills, Knowledge, and Abilities Industry expertise: possess strong knowledge and experience in the educational sales and services industry, especially in customer‑facing teams. Quickly gain knowledge of Savvas Learning Company product lines, platforms, and the competitive landscape. Interpersonal and collaborative skills: demonstrate excellent interpersonal skills with the ability to interact effectively with internal and external customers from entry‑level to executive levels. Inspire collaboration among all team members. Strategic sales and team leadership: exhibit a proven track record in strategy to achieve established sales/services objectives and the ability to build, manage, and motivate teams. Partner with customers and coach to close deals and deliver successful services. Pilot strategy and customer experience: possess knowledge in customer pilot strategy, including best practices for support, communication, training, data analysis, and competitive advantages. Provide a customer experience that encourages adoption and partnership. Results orientation and prioritization: be a proactive, results‑oriented self‑starter. Prioritize and manage differing needs of sales and services business goals. Demonstrate success as a strategic sales thinker with a record of executing plans. Communication and presentation excellence: show superior messaging and presentation delivery skills. Possess excellent written, verbal, in‑person, and remote communication skills. Leverage and coach others in these skills. Technology proficiency: possess broad experience with industry‑standard business applications and productivity tools used to manage and mitigate risk, including Salesforce, Zoom, Learning Management Systems, Google Drive/Calendar/Meet. Additional Job Requirements This person must reside in California. Must be able to satisfactorily perform each essential duty. Reasonable accommodations may be made for individuals with disabilities. Must be able to sit or stand at a personal computer for a reasonable length of time, typing and reading, and presenting. Handle a high volume of work, multiple priorities, and operate in a demanding environment. Maintain reliable attendance and punctuality. Ability to lift 50 lbs. Must be able to travel 60‑70% of the time, primarily by airline, with occasional long‑distance car travel. Travel flexibility required at any time of year. Scope and Impact Implement market strategy for the Curriculum Specialist team, in collaboration with the Manager, and define scope and impact of the role. Supervise business needs to achieve and exceed sales and services objectives. Hire, manage, and develop Specialists under the Manager's direction, managing capacity based on forecasting, gaps, trends, campaigns, and product releases. Manage expenses by enforcing travel and entertainment policies and reinforcing internal cost‑saving applications. Education and Experience B.S. or B.A. degree; M.A. preferred. Minimum of 8+ years of relevant experience in the education industry, including sales processes, services delivery, and implementation plans. Experience with customer service skills at a leadership level and in driving customer relationships to execute overall strategy. Experience managing strategic plans in sales and/or services roles, especially those that sell and service multiple products/platforms/services. Proven success in sales management to achieve goals. Ability to coach, mentor, develop, and performance‑manage sales and services resources. Other Duties Assigned by Management Supervisory responsibilities for direct reports in the Pacific Market area, with number of reports determined by the Manager. Assist with special projects as assigned. Disclaimer This job description is meant to describe the general nature of the job to be performed and is not intended to be a comprehensive listing of all duties or responsibilities. Job duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice, as requested by managers or required by business needs. Savvas Learning Company is an Equal Opportunity Employer. Savvas Learning complies with all applicable federal, state, and local laws regarding recruitment and hiring. Savvas prohibits discrimination against individuals based on race, color, religion, national origin, sex, age, disability, and other protected group status. We strive to create a fair and inclusive workplace where everyone feels valued and respected. #J-18808-Ljbffr Savvas Learning
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