Salesforce Solution Engineer, RCA & RCB

Salesforce Solution Engineer, RCA & RCB

Remote - Canada (Alberta, British Columbia, Ontario Only)

Why NeuraFlash, Part Of Accenture:

At NeuraFlash, Part Of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part Of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part Of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part Of Accenture is the place for you.

Join a high-flying & fast-growing Salesforce partner as a Senior Salesforce Revenue Cloud Advanced & Billing Solutions Engineer! As a leader in our RCA/RCB and AI Sales Practice, you'll drive pre-sales efforts, customer success, and technical excellence for Salesforce Revenue Cloud Advanced/Billing, Sales Cloud, and cutting-edge Agentforce autonomous AI agents.

Working closely with and reporting to our Senior Vice President of Solutions Engineering, you will lead the RCA/RCA solutions engineering practice by developing strategies, mentoring team members, and establishing best-in-class pre-sales processes. This role will drive go-to-market efforts, positioning us as a premier Revenue Cloud and Agentforce consulting partner while organizing programs and guiding team members within the practice.

We are building a best-in-class team, and this role offers the opportunity to make significant contributions by working with talented teammates, exciting customers, and partnering closely with our core Sales Cloud and AI teams!

Responsibilities:

• Practice Leadership: Lead Revenue Cloud/Billing & AI Sales within the Solutions Engineering practice. You will develop strategies, mentor team members, and establish best-in-class pre-sales processes.
• Go-to-Market Execution: Drive go-to-market efforts by positioning the firm as a premier partner for modern Salesforce Revenue Cloud Advanced/Billing, Sales Cloud, and Agentforce autonomous AI deployments.
• Pre-Sales Excellence: Lead deep-dive pre-sales discovery sessions, gather complex billing/monetization requirements, and deliver compelling, value-driven demonstrations showcasing modern Revenue Cloud capabilities (including Salesforce CPQ, Subscription Management, and multi-attribute pricing engines).
• AI & Sales Transformation: Architect and demonstrate comprehensive deal cycles that transcend core CPQ, incorporating Sales Cloud and Agentforce Sales/SDR agents to showcase how autonomous AI can automate pipeline generation, qualify leads, and streamline the entire quoting lifecycle.
• Scoping & SOWs: Develop and deliver highly technical proposals, solution architectures, and Statements of Work (SOWs), ensuring scoping accuracy and market competitiveness.
• Cross-Functional Bridge: Act as the technical liaison between sales, delivery, and product teams—streamlining customer sales responses, product improvements, and solution designs.
• Product Innovation: Support product innovation by providing real-world field feedback to Salesforce product managers regarding Revenue Cloud features, Sales Cloud enhancements, and Agentforce behavior.
• Continuous Learning: Stay at the absolute forefront of Salesforce ecosystem innovations, product releases, and next-generation autonomous AI capabilities to drive creative solutions for our clients.

Desired Experience:

• 5+ years of experience selling, architecting, or implementing modern Quote-to-Cash or billing solutions, specifically Salesforce Revenue Cloud (CPQ & Subscription Management) or equivalent enterprise platforms (e.g., Conga, Oracle CPQ, Zuora).
• 2+ years of Pre-Sales / Solutions Engineering experience, including leading discovery, designing complex architecture blueprints, and responding to technical RFPs/RFIs.
• Deep Knowledge of Salesforce Core: Proven expertise across Sales Cloud (Pipeline Management, Forecasting) and the underlying Core Salesforce platform architecture.
• AI & Automation Familiarity: Experience or deep familiarity with Agentforce (or Salesforce Einstein 1 Platform), including configuring prompt templates, actions, and autonomous guardrails for SDR/Sales use cases is highly preferred.
• Education: BS in Computer Science, Information Systems, Engineering, or a related technical/business field (or equivalent practical experience).

Skills & Technical Knowledge:

• Expert understanding of modern revenue models, including usage-based billing, evergreen subscriptions, consumption structures, and unified revenue workflows.
• Strong hands-on architectural knowledge of Salesforce Revenue Cloud, product catalogs, pricing engines, and API-led integration best practices with ERP systems (e.g., NetSuite, SAP)
• Ability to quickly build bespoke demos to show customers the "Art of the Possible" within Revenue Cloud/Billing / AI Sales / B2B Commerce
• Solid understanding of Agentforce agent mechanics, including how autonomous AI agents leverage CRM data, orchestrate workflows, and interact securely with external APIs.
• Exceptional customer-facing and storytelling skills—the ability to confidently translate complex financial and technical requirements into an elegant, high-impact executive demo.
• Detail-oriented, collaborative team player who thrives in fast-paced, rapidly evolving AI-driven environments.

What's In It For You?

• Lead and Shape the Practice: Influence the strategy, execution, and customer success metrics of a high-growth Revenue Cloud and AI sales division.
• Work on the Cutting Edge: Demonstrate the absolute latest in Salesforce innovation, helping enterprises adopt autonomous AI (Agentforce) alongside modern monetization engines.
• Competitive Compensation: Enjoy a strong base salary, performance incentives, and a comprehensive enterprise benefits package.
• Limitless Growth: Work alongside top-tier AI and Salesforce professionals in a dynamic culture that prioritizes continuous learning and career acceleration.
• Job Type: Full-time
• Location: Boston, MA (Preferred) | Remote

Work Authorization: United States (Required)

What's It Like To Be A Part Of NeuraFlash, Part Of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part Of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part Of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is