Property Operations Specialist

Job description

Location: Albany County, NY
Job Type: Full-Time
Pay: $60,000 - $65,000 per year
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
Reports To: Executive Director of Property Operations

Job Summary
Prime is seeking an experienced Property Operations Specialist to oversee accounts receivable, collections, lease renewals, and property accounting across our residential portfolio. The ideal candidate is organized, detail-oriented, and able to maintain strong financial controls while providing respectful, service-oriented resident support.

Key Responsibilities
Accounts Receivable & Collections
• Post resident charges, late fees, and NSF fees accurately in the PMS
• Distribute rent reminders and balance due notices, and document all delinquency follow-up
• Promote Flex and other flexible payment options to help residents stay current
• Initiate the legal process for delinquent accounts and monitor all timelines and deadlines
• Monitor delinquency trends and report on collection performance to senior leadership

Lease Renewals
• Distribute renewal offers and follow up to confirm resident intentions
• Prepare and execute renewal lease agreements
• Process residents on notice and keep stakeholders updated on status changes
• Enforce community policies consistently and fairly

Accounting
• Enter accounts payable invoices, and enter and approve purchase orders
• Assist the ED with completion of variance commentary reports and credit card reports
• Assist the Ed with accruals and reclasses, and complete end-of-month accounting

Application Approvals
• Review all residential applications for completeness
• Review all supporting documents to ensure Prime's standards are adhered to
• Make approval/denial decisions based upon Prime's standards, and escalate applications that require further review

Qualifications
• Minimum 3 years of property management, accounts receivable, or property accounting experience, including the NYS legal process
• Supervisory experience required
• Highly organized with strong attention to detail and communication skills
• Experience with Appfolio preferred; proficiency with Microsoft Office

Benefits & Perks
• Competitive pay: $60,000 - $65,000 based on experience
• Annual Bonus possibilities based on performance
• Medical, dental, and vision insurance, and 401(k) retirement plan
• Paid time off, including holidays
• Professional training, development, and career advancement opportunities
• Stable weekday schedule with Flex Time

About Prime Companies:
For more than four decades, Prime Companies has provided top real estate solutions and services creating superior real estate experiences and quality communities. With more than 2,000 apartment units and over 3,000,000 square feet of developed, constructed, and managed real estate, Prime continues to build value to give back to the community, hiring quality associates, utilizing cutting-edge technology, creativity, and expertise, all while bettering the lives of our associates, communities, partners, and clients.