Customer Service Representative

Customer Service RepresentativeHere at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.Responsibilities:Provide a variety of customer support services through the mail, telephone, and direct personal contactProcess orders and assignments and enter data into our internal computer systemsReference pricing and delivery informationRespond to customer questions, inquiries, and requestsSet up new and maintain existing recordsPerform word processing assignments, filing, and related clerical dutiesProcess paperwork in preparation for auction day, securing necessary approvalsAssist with other duties around the office to help outQualifications:Ability to communicate comfortably with customersA phenomenal teammate, willing to assist your peersDigital literacyTime management skillsPositive attitudeAbility to work independentlyStrong interpersonal skillsProfessional and clean appearanceJob Info:Job Identification 11593Posting Date 09/23/2026, 01:15 PMLocations 60 Sadisco Rd, Clayton, NC, 27520, US (On-site)Degree Level No Formal EducationJob Schedule Full timeMinimum Salary $15.50Maximum Salary $19.37