Customer Service Associate

*Shipping Coordinator / Customer Service Associate*
* Brentwood, NY (On-Site)*
* $20.00-$21.00/hr*
* Contract-to-Hire (6 Months)*
About the Opportunity A growing third-party logistics and warehousing operation is seeking a detail-oriented *Shipping Coordinator / Customer Service Associate* to join their team in Brentwood, NY. This position offers the opportunity to work in a fast-paced environment that supports the movement of goods across multiple customers and transportation partners. The company continues to expand and provides long-term career growth opportunities for motivated individuals.
This role will split time between the office and warehouse, coordinating with internal teams, customers, and trucking companies to ensure inbound shipments are accurately received, processed, and communicated.
*Key Responsibilities*
* Enter and verify inbound shipment information within the Warehouse Management System (WMS)
* Review receiving documentation and compare inbound receipts against packing lists
* Update customers regarding shipment discrepancies, shortages, damages, or delays
* Respond promptly to customer inquiries via phone and email
* Coordinate inbound appointments with carriers and trucking companies
* Create and print product or shipment labels as needed
* Communicate with warehouse leadership regarding inbound deliveries outside expected timeframes
* Update billing and shipment-related charges within internal systems
* Maintain accurate records and documentation
* Collaborate with warehouse personnel and management to ensure smooth operations
* Perform additional administrative and customer support duties as assigned
*Qualifications* *Required:*

* 3+ years of customer service experience
* Proficiency with Microsoft Office (Excel, Word, Outlook)
* Experience working within a logistics, transportation, warehousing, supply chain, or shipping environment
* Strong data entry and organizational skills
* Ability to multitask and prioritize in a fast-paced environment
* Excellent verbal and written communication skills
*Preferred:*

* Bilingual Spanish
* Order processing or order entry experience
* Warehouse Management System (WMS) experience
*Ideal Candidate* The right candidate will be highly organized, detail-oriented, and customer-focused with a strong work ethic. They must be comfortable managing multiple priorities, working independently, solving problems, and meeting deadlines while maintaining a high level of accuracy. Strong communication skills and the ability to work collaboratively across departments are essential for success in this role.
*What You'll Gain*

* Contract-to-hire opportunity with potential for long-term employment
* Career growth within a rapidly expanding logistics organization
* Exposure to both office operations and warehouse coordination
* Collaborative and team-oriented environment
* Competitive pay and benefits eligibility during the contract period
If you have experience in customer service and logistics and enjoy working in a fast-paced environment, we'd love to hear from you.
*Job Type & Location*This is a Contract to Hire position based out of BRENTWOOD, NY.
*Pay and Benefits*The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in BRENTWOOD,NY.
*Application Deadline*This position is anticipated to close on Aug 8, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.