NIAID Power Platforms Operations Manager

Req ID: RQ217736 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Administration Skills: Microsoft Azure,Microsoft Power Platform,Microsoft SharePoint Experience: 7 + years of related experience Job Description: Operations Manager supporting NIAID’s Enterprise Collaboration and Power Platform environments. This role oversees SharePoint On‑Prem, SharePoint Online, Microsoft 365, Power Platform, Azure API Management, and end‑user support operations. Ensures reliable platform performance, secure operations, and effective service delivery across BPIMB environments. Key Responsibilities SharePoint On‑Prem & Online Operations Manage SharePoint services, configurations, backups, and updates Automate tasks using PowerShell and conduct regular system health checks Manage site collections, sharing controls, app catalogs, and migrations Power Platform Administration Manage environments (Dev/Test/Prod), security roles, and DLP policies Implement ALM, CI/CD pipelines, and solution lifecycle management Support citizen developers and enforce governance frameworks Azure API Management Configure API gateways, enforce security policies, and manage versioning Monitor and optimize API performance using Azure monitoring tools Maintenance & Support Deliver timely maintenance, outages, and root‑cause analysis Maintain SOPs and ensure documentation stays current in the OCICB Knowledge Base Oversee Tier 1 help desk support and application performance monitoring Skills/Experience 7–12 years platform administration / end‑user support experience Expert knowledge of SharePoint On‑Prem , SharePoint Online , Microsoft 365 , and Power Platform Experience with SPFx , Node.js , Power Fx , CSS/HTML/JS , and React Experience with Azure API Management and API gateway configuration NIH/HHS experience preferred (5+ years) Experience with HHS EPLC Strong troubleshooting, documentation, and operational leadership skills Demonstrated experience leading and mentoring a small to mid‑sized technical or operational team to ensure effective service delivery and continuous improvement The likely salary range for this position is $113,347 - $153,353. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long‑term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans #J-18808-Ljbffr General Dynamics Information Technology