Patient Care Coordinator

Patient Care Coordinator - 22 Plastic Surgery and Spa MD

Location: Cottonwood Heights, UT

Job Type: Full-Time

Compensation: $22 - $24/hr + commission opportunities.

Schedule/Availability: 32-40 hours per week. Open availability.

(clinic hours are subject to change based on business needs)

Who We Are:

22 Plastic Surgery and Spa MD is an elite aesthetic practice and a proud partner of Advanced MedAesthetic Partners (AMP). Known for delivering exceptional, natural-looking results, we combine clinical excellence with a luxury patient experience. We are dedicated to providing exceptional surgical care and an outstanding patient experience. We believe in teamwork, clinical excellence, innovation, and compassionate care.

We offer a curated collection aesthetic treatments, delivered with gracious hospitality by our team of expert providers. Through a highly personalized, elevated, and seamless experience, we help our clients look and feel their best every day.

About the Role:

The Patient Care Coordinator (PCC) represents our Clinic. The Patient Care Coordinator is responsible for creating a positive first and last impression with patients. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The Patient Care Coordinator is responsible for promoting the products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the Patient Care Coordinator is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.

Why Join Us?

Industry Recognition: Join an award-winning aesthetic practice

Elite Environment: Work alongside top-tier injectors and aesthetic professionals

Growth-Focused Culture: Ongoing training, mentorship, and national AMP network access

Built for You: A place where your talent is supported, your voice matters, and your impact is recognized

Responsibilities:

• Act as the primary sales and patient liaison for surgical and non-surgical services
• Convert inbound leads into consultations and procedures through effective follow-up and relationship-building
• Conduct detailed patient consultations, reviewing treatment plans, pricing, and surgical expectations
• Confidently present surgical quotes, payment options, and financing solutions
• Close surgical cases and secure deposits in alignment with practice goals
• Coordinate surgery schedules, pre-op requirements, and post-op appointments
• Maintain consistent communication with patients to maximize show rates and minimize cancellations
• Track consult outcomes, conversion rates, and follow-up activities
• Collaborate closely with surgeons and leadership to optimize patient flow and revenue
• Maintain meticulous documentation in the EMR and CRM systems
• Uphold the highest standards of professionalism, discretion, and HIPAA compliance

Requirements & Experience :

• 2+ years of experience as a Patient Care Coordinator, Surgical Coordinator, or similar role in plastic surgery, aesthetics, or dermatology
• Proven track record of consult-to-surgery conversion
• Strong sales skills with a consultative, patient-first approach
• Exceptional verbal and written communication skills
• Professional, polished appearance and demeanor
• Highly organized with strong follow-through
• Comfortable discussing elective procedures, pricing, and financial commitments
• Proficiency with EMR systems, scheduling software, and CRM tools
• Results-driven and motivated by performance metrics
• Confident, persuasive, and emotionally intelligent
• Skilled at overcoming objections and building trust
• Detail-oriented and proactive
• Thrives in a fast-paced, high-expectation environment
• Passionate about aesthetics and patient transformation

Physical Requirements:

• This position requires frequent walking, sitting, standing, and bending.
• Frequent talking and listening when giving instructions and explanations.
• Frequent use of the phone, computer, and other clinic technologies.
• Employees may be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).

Benefits & Perks :

Competitive Pay + Performance Incentives

Medical, Dental, and Vision Plans (FSA Option) Annual Beauty Budget (increases with tenure)

AMP Rewards & Recognition Programs 401(k) + Employer Contributions Continuing Education + National Training Opportunities Mentorship from Industry Leaders & KOLs Generous PTO + Holiday Closures Flexible Scheduling

Equal Employment Opportunity Statement

Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.

For more information about this opportunity, please apply with an updated copy of your resume and await correspondence. All applications will be managed on a first come first served basis.