Identity/Access Management Analyst II

The IAM Analyst II is an experienced member of the Identity and Access Management team that reports directly to the IAM Manager. This role acts as a subject matter expert and escalation point for IAM-related issues and initiatives. The IAM Analyst II is responsible for more complex identity governance activities, access provisioning architecture, role modeling, access certification, integration of enterprise systems, and user lifecycle management. The IAM Analyst II will lead projects and initiatives that directly support the organization's zero trust architecture and regulatory compliance requirements. The ideal candidate has a technical background and possesses 4-6 years of experience in technology and security administration across large heterogeneous networks, including third-party entities. If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Responsibilities When necessary, assist with responsibilities of IAM Analyst I. Serve as L2 escalation point for IAM support, troubleshooting complex issues and providing guidance to junior team members. Implement identity controls and settings that align with policies and governance structure. Work closely with security leadership, teammates, and stakeholders to evaluate and implement access models that align with organizational risk posture. Ensure authorized access by investigating improper access; revoking access; reporting violations; monitoring information requests, ensuring consistent application of access principles, and recommending improvements. Perform system access audits and monitor system usage for policy compliance. Lead identity-related projects, including system integrations, RBAC/ABAC design, and automation initiatives. Design, implement, and maintain access certification campaigns, joiner/mover/leaver workflows, and privilege reviews. Collaborate with IT, HR, and application owners to define and maintain IAM policies and provisioning logic. Analyze and refine user roles and entitlements to improve security and simplify access requests. Represent the IAM team in cross-functional meetings, communicating effectively with business units and leadership. Conduct regular audits and reconcile entitlements to ensure appropriate access. Develop documentation for processes, standards, and runbooks. Identify opportunities for automation and efficiency improvements within IAM workflows. Support incident investigations involving identity misuse or inappropriate access. Collect key performance indicators and related operational metrics, and track SLAs used to validate success as well as future areas of improvement. Escalate issues when required. Qualifications High School Diploma or Equivalent Information Technology 3-5 years of Identity and Access Management experience Preferred Skills Experience with one or more scripting languages (e.g, Python, Java, Powershell, Bash) Certified Information Security Manager - Information Systems Audit and Control Association Certified Information Systems Security Professional - International Information System Security Certification Consortium Systems Security Certified Practitioner - International Information System Security Certification Consortium Certified Information Systems Auditor - Information Systems Audit and Control Association CIAC Security Essentials GSEC Certification - Global Information Assurance Certification Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.