Dispatch Coordinator

Dispatch CoordinatorWe are seeking a friendly, organized, and service-oriented Dispatch Coordinator to serve as a key point of contact between residents and the Transportation Department. This role coordinates and dispatches transportation requests, communicates residents' needs to drivers, maintains accurate service and billing records, tracks transportation statistics, and supports resident satisfaction initiatives. The ideal candidate will have excellent communication and customer service skills, be comfortable working with seniors, and have strong organizational and problem-solving abilities. Proficiency in Microsoft Word, Excel, and Outlook is required, along with the ability to work independently. Previous experience as a driver or in transportation logistics are preferred. This position will work 12pm-8pm.One of the top 25 employers in Lee County, Shell Point boasts a caring and compassionate work environment where employees genuinely care for the residents they serve. It is an environment of kindness and dignity that sets us apart from the rest. With approximately 2,400 residents and more than 1,100 employees, Shell Point Retirement Community is the largest of its kind in the State of Florida and the second largest in the country. We believe, as our residents and employees do, that Shell Point is a truly unique place and may represent the smartest choice you can make for your future. Employees mean everything to us which is why we strive to provide a total compensation package that is so much more than just a paycheck. In addition to pay, total compensation includes health and wellness plans, rewards and incentives, perks and paid time-off as well as an assortment of other benefits that aim to increase financial security, offer professional development, and promote a healthy, fulfilling life. We recognize that our continued and unparalleled success as one of the largest life care communities in the country is thanks to our team of dedicated, compassionate, and talented employees who choose to make Shell Point their second home. Our commitment is to offering them a great work environment with competitive pay, great benefits and perks.Health & WellnessMedical, Vision & DentalFREE Onsite Health Clinic with FREE Generic Prescriptions403(b) with Company MatchGenerous Paid Time Off (PTO)Group Term Life InsuranceFree Annual Flu ShotEmployee Assistance ProgramPerksDiscounted Employee CaféBridge Toll ReimbursementCorporate DiscountsTuition Discounts & ScholarshipsInterest Free Emergency Loan ProgramReferral BonusWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, marital status, or any other characteristic protected by law.