Senior Systems Specialist, Business Development Platforms - Hybrid

Genesis10 is currently seeking a Senior Systems Specialist, Business Development Platforms for a hybrid position with a Leading Global Law Firm located in New York, NY. This is a direct hire position with a salary range of $140 - $160K. We are seeking a technically strong Senior Systems Specialist for Business Development Platforms to support and enhance business development and marketing technology. As a member of the Information Technology (IT) department, this individual will partner with Business Development, IT, and external vendors to maintain and improve the business development technology stack. This individual will be the primary technical resource across core platforms, with a strong focus on legal CRM platforms and their connected systems, translating business needs into practical solutions. Responsibilities: Serves as the administrator and subject matter expert for client and marketing technology platforms, with deep expertise in Interaction; administers and optimizes CRM systems, experience management, email/automation tools, and event platforms Translates client objectives into technical requirements; drives work using Agile methodologies Partners with vendors, IT, and cross functional teams to evaluate enhancements, participate in product roadmaps, and conduct release testing Enforces data standards, taxonomies, validation rules, and data governance policies across client platforms Manages and troubleshoots integrations across the client technology ecosystem—especially vendor integrations with tools such as: Vuture, Introhive, and CVent—connecting CRM, website, analytics, HR/finance systems, and marketing automation platforms Leads configuration, maintenance, permissions, integrations, workflow development, and platform optimization across the client technology stack Develops reporting logic, dashboards, and analytics (Power BI or comparable tools); provides actionable insights to leadership Provides advanced support for platform setup, technical troubleshooting, and communications workflows Assists in producing training materials, onboarding guides, and user documentation; coaches professionals on effective platform usage Contributes to short- and long-term client technology roadmaps Performs additional duties, as assigned Requirements: Bachelor's degree in Information Systems, Marketing, or a related field required; equivalent experience will be considered 5+ years of hands-on experience supporting CRM, marketing, business development, or other enterprise platforms, preferably in a law firm or professional services environment Experience administering and supporting CRM platforms; experience with InterAction, Intapp DealCloud, Salesforce, or similar platforms is preferred Experience supporting or working with business development technologies such as Litera Foundation Experience, Introhive, Vuture, or comparable tools is preferred Proficiency in reporting and analytics tools such as Power BI; advanced Excel skills Experience managing projects, including technology implementations, rollouts, and change management initiatives Familiarity with AI-powered tools or platforms (e.g., generative AI for content, AI-assisted CRM, or predictive analytics) and a forward-looking perspective on their application in marketing contexts Highly organized and detail oriented, with demonstrated ability to manage competing priorities and deliver in deadline driven environments Service oriented mindset with a commitment to continuous improvement and a collaborative approach to cross-functional work Availability to work additional hours, as needed Desired skills: Basic SQL skills and experience with Power Automate are a plus Pay range: $140,000 - $160,000 per year If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.