Supervisor, Food Safety and Quality Control

Supervisor, Food Safety & Quality Control

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

The Supervisor, Food Safety and Quality is directly involved with the safety and quality of the product, from receipt of incoming ingredients to distribution of finished goods; ensuring manufacturing and warehousing operation comply with regulatory requirements and quality specifications. The QC Supervisor position requires a high level of technical and communication skills. Responsibilities involve gathering data from a wide variety of sources to determine if actions are necessary, analysis, evaluation, and subsequent documentation of the findings. This person also provides support and direction for facility compliance with Quality Assurance Policies and Procedures.

A taste of what you will be doing:

• Checks performed on packaging/processing lines: Metal Detector (CCP) checks and verification of CCP check, Quality Grading as required. Sample evaluation (odor, color, taste, and seam checks, Seal/Code Verification, Package integrity and code accuracy, mix percentages at line and in bag, Analytical Testing as required (viscosity, moisture, texture, etc.) per specifications.
• Supervise and perform routine checks that include, but not limited to, monitoring of production lines, sanitation standards, HACCP/HARPC checks, label auditing, and weight checks. This also includes completion and review of documentation.
• Assure proper execution of the HACCP/HARPC, programs as well as company policies and procedures.
• Provide technical support and training to the Doughnut Factory in areas of FDA regulation compliance, process control program problem analysis investigation, product performance reporting, GMP's and food safety principles.
• Lead CAPA closures for all identified food safety plan non-conformances.
• Examine the Food Safety Plans records and complete daily records review.
• File electronically and maintain hard copy records to aid in retrieval and compliance.
• Coordinate with management and warehouse staff all regulatory visits and inspections, including governmental (FDA) audits.
• Conduct all daily, weekly, monthly, and annual associated Food Safety required activities.
• Close out and audit or regulatory gaps for short and long term.
• Communicate and collaborate with management, peers, customers, and suppliers on all matters relating to food safety and security.
• Performance of pre-Op line inspections and ATP verifications.
• Documentation of Foreign Material findings and completion of line restart form.
• Collection of samples from inbound loads and grading of them to verify quality.
• Review of ingredient statements on all inbound ingredients and commodities.
• Monthly Self Inspections for GMP's and Food Safety as and when assigned.
• Completion of monthly glass inspections and updating Registry.
• Sanitation Crew Scheduling and create Master Sanitation Cleaning Schedule.

Your recipe for success:

• Must have a High School Diploma or equivalent (GED).
• SQF Certification required.
• Must be certified HACCP/HARPC.
• 2-4 years experience working in a QA & manufacturing environment.
• Ability to complete basic audits including HACCP/HARPC monitoring and verification, SSOP preoperative and operative sanitation monitoring, Pest Control, weight control checks, on line quality audits.
• Must be able to maintain accurate and legible documentation of all assigned responsibilities.
• Ability to speak, read, and write in English and be able to communicate with management.
• Basic math skills.
• Basic computer knowledge required.
• Ability to travel up to 10%.

Physical demand and working conditions:

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Carrying - Bending - Stooping - Grasping - Standing - Twisting - Lifting - Walking - Sweeping - Writing - Mopping - Packing doughnut boxes
• Lifting up to 75 pounds occasionally; and/or up to 25 pounds frequently, physically active
• Must be able to read and distinguish between products, product boxes, and labels
• The worker is subject to inside and outside environmental conditions.
• Un-air conditioned production areas may reach temperatures of 100 degrees for more than one hour
• Must be able to work for extended periods of time in a cool environment.

Benefits:

• Weekly Pay
• Career opportunities- we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at

Why Krispy Kreme?

At Krispy Kreme, we focus on:

Loving People:

• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities:

• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet:

• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme:

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet.

Supervisor, Food Safety & Quality Control starting salary is $75,000 per year.