Hospitality Crew Member

Job Description

Job Description

Hospitality Crew Member - Part Time
Super Taco

Job Summary
Join Super Taco as a Hospitality Crew Member and become the welcoming face of our full-service restaurant. In this essential front-of-house position, you’ll help create positive, memorable experiences for every guest. We offer a fast-paced, team-oriented environment that values respect, open communication, and a positive attitude. If you’re passionate about hospitality and eager to grow within a supportive restaurant team, this is the perfect opportunity for you.

Compensation & Benefits
$16.90/hour plus tips
Part-time position
Front loaded sick leave
50% off food during shifts
20% off food when dining at other locations or ordering to-go
Uniform provided

Key Responsibilities

• Guest Service
  • Warmly greet guests on arrival and departure
  • Serve as host/hostess and provide information about weekly specials, menu items, promotions, directions, and hours
  • Ensure guests enjoy an outstanding, respectful experience
  • Assist with food and drink delivery to tables
  • Support bussing and resetting tables; maintain a clean, attractive dining area
  • Promptly communicate guest concerns to the Manager on Duty
• Food & Beverage Preparation
  • Prepare and serve non-alcoholic beverages (horchata, jamaica, tamarindo, pina)
  • Create and serve bar drinks, including beer, wine, and cocktails (if age permits and RBS certified)
  • Follow all food handling and safety guidelines
  • Pack and verify accuracy of take-out orders
• Restaurant Operations
  • Organize inventory, stock shelves/refrigerators, and maintain product levels
  • Maintain restroom cleanliness throughout the shift
  • Process transactions, split checks, and handle phone orders accurately
  • Balance the register at shift end
  • Answer telephones and relay messages to management
  • Assist with catering/events operations as needed
  • Support opening, shift change, and closing procedures
  • Wash and sanitize dishes, glasses, and utensils
  • Complete assigned side work tasks
  • Assist with training new front-of-house team members
• Team & Compliance
  • Follow all policies in the Employee Handbook
  • Maintain up-to-date personal information for payroll
  • Pass required tests on menu and handbook knowledge
  • Uphold safety and personal hygiene standards at all times
  • Promote open communication with front-of-house, kitchen staff, and management
  • Perform additional duties as assigned by Shift Lead, General Manager, or Owners

Requirements

• Previous experience in a fast-paced restaurant, hospitality team, or front-of-house role preferred
• Valid food handler’s card required
• RBS Certificate required for serving alcohol (if of age)
• Physically able to stand and walk for 100% of shift
• Able to lift 10 lbs frequently and up to 50 lbs occasionally
• Available for flexible hours, including weekends and holidays
• Excellent communication and conflict resolution skills
• Motivated, positive, and open to learning new skills
• Maintain proper uniform: shoes, nametag, Super Taco shirt, jeans, hair up, short nails, no earrings, etc.
• Comfortable with temperature fluctuations; not claustrophobic

Schedule
Part-time position with flexible hours, including weekends and holidays. Must be able to stand and sustain a fast pace for up to four hours per shift.

Why You'll Love Working Here

• Fun, supportive, and respectful hospitality team environment
• Opportunities for advancement into Shift Lead and other roles
• Open communication between front-of-house, kitchen staff, and management
• Gain valuable experience in a full-service restaurant setting
• Be part of a company that cares about your development and success

Join the Team
If you’re passionate about hospitality, enjoy working in a fast-paced restaurant, and want to be part of a dynamic team, we want to meet you! Apply today and start your journey with Super Taco.