Host-Busser

Join Our Team!

The Host/Busser is responsible for greeting and seating guests and is focused on customer service. The Host/Busser helps clean, set-up tables after guests leave and restocks work areas.

Bosselman has many benefits to offer you that you will not find anywhere else like:

• Paid vacation
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Bosselman offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities:

• Understands Steps of Service.
• Greets guests at the door with a smile and sincere welcome.
• Guides guests to an appropriate table, introducing specials and promotions.
• Cleans and restocks restrooms every 30 minutes.
• Helps clean floors throughout the shift.
• Observes and responds to guests.
• Communicates with other host Team Members to ensure the continuous flow of seating.
• Records guest information during waiting periods.
• Communicates with host stand concerning table updates.
• Holds the door open for entering and exiting guests while accommodating handicapped or elder guests.
• Providing crayons, kids' menus, high chairs and booster seats for young children
• Makes servers aware of any special requests.
• Inquires with departing guests about their visit/thanking them for coming in.
• Handles guest comments in a professional manner and gets management when necessary.
• Cleans, clears and resets tables in a prompt manner.
• Completes perimeter checks as needed.
• Assists with rolling silverware when necessary.
• Assists servers throughout shift by pre-bussing tables.
• Follows food safety, general sanitation and dress code policies.
• Refills beverages when necessary.
• Completes all daily, opening and closing side work. Get checked out by management before the end of the shift.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.

Additional Job Duties:

• Assists with other duties, as assigned.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Qualifications:

Education and/or Experience (include certs or licenses needed):

• Restaurant, retail or guest service experience preferred.

Minimum Qualifications:

• Able to work the POS system efficiently.
• Ability to listen to guests, respond verbally and interact with Team Members.
• Ability to read, write and perform math skills.
• Must possess a positive, enthusiastic attitude.
• Must be flexible with the ability to adapt to change when required.
• Demonstrates excellent communication skills.
• Must be well groomed and follow company uniform standards.
• Must be able to work holidays and weekends.
• Must have reliable transportation and phone.
• Must be able to communicate in English. – IF APPLICABLE
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements:

• The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.