Reconditioning Estimator Specialist

Company: Cox Automotive – USA. Job Family : Group Vehicle Operations. Job Profile : Estimator/Auditor II – Management Level, Individual Contributor. Work Arrangement : Flexible work option; no remote. Must work at a specified Cox location. Key Responsibilities Prepare accurate reconditioning estimates for auto body, detail, and mechanical services (including PSI) for commercial, dealer, rental, and retail customers, as well as lot and internal damage. Communicate estimates in all required formats (electronic, email, written, etc.) to meet internal and external customer expectations. Develop basic estimates using information gathered from technicians, customers, and vendor sources. Review, revise, and follow up on repair quotes to ensure accuracy and timely completion. Monitor repair status, timelines, and job progress to support cycle‑time reduction and throughput goals. Coordinate sublet and off‑site repairs, ensuring accurate tracking and consistent communication with vendors. Serve as a liaison between Client Services, reconditioning teams, mechanical shops, and external vendors to ensure seamless day‑to‑day operations. Assist in workflow coordination across departments to enhance operational efficiency, prioritize vehicle movement, and minimize delays. Maintain accurate records and complete all required documentation. Gather parts pricing and information from vendors to support estimate accuracy. Communicate clearly with customers, auction staff, and internal teams regarding services, products, and repair questions. Build and maintain strong working relationships across teams and departments. Support scheduling, dispatching, and process improvement initiatives as needed. Complete additional duties as assigned by management. Qualifications High school diploma or equivalent. 1+ year of customer service experience. Proficiency in PC applications and estimating software. Automotive parts knowledge. Safe drivers needed; valid driver’s license required. Ability to operate vehicles with both standard and automatic transmissions. Effective verbal communication and interpersonal skills. Strong organizational skills with the ability to prioritize in a fast‑paced environment. Ability to lift and carry up to 25 lbs. (e.g., tools, equipment). Vision abilities including close, distance, and color vision, depth perception, and the ability to adjust focus. Preferred: 1–3 years of collision and/or mechanical estimating experience. Preferred: Demonstrated leadership skills and ability to guide cross‑functional coordination. Benefits Minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Health care insurance (medical, dental, vision). Retirement planning (401(k)). Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). EEO & Employment Eligibility Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion, or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. #J-18808-Ljbffr CAI Cox Automotive Corp Svcs., LLC