Assistant Store Leader

Assistant Store Leader – Kate Spade New York As an Assistant Store Leader you partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. You set the tone on the sales floor, elevate service through omni-channel and virtual selling, and create an inclusive environment where associates can thrive as their authentic selves. Key Responsibilities Client & Service Leadership: Model Kate Spade Service behaviors and selling standards; lead a high‑energy, client‑focused environment. Drive omni‑channel and virtual selling; enable clienteling through client books, outreach, and loyalty programs. Empower the team to personalize experiences and resolve customer issues effectively. Lead customer data capture to support marketing and repeat business. Team Development & Leadership: Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance. Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results. Act as Store Leader in their absence; foster an inclusive, motivating culture. Build community networks to support recruiting and brand awareness. Sales & Business Planning: Own store sales plans and forecasts; create action plans to address business opportunities. Inspire the team to exceed performance standards across all selling channels. Partner with corporate teams to analyze market data and optimize strategies. Brand & Visual Standards: Champion Kate Spade’s aesthetic and philosophy; maintain brand and operating standards. Execute visual directives and ensure an impeccable store environment. Communicate sell‑through, stock trends, and customer feedback to improve results. Operational Excellence: Oversee opening/closing procedures, cash handling, and facility security. Manage schedules and payroll budgets; adjust staffing to business needs. Ensure compliance with policies, safety, and loss prevention standards. Support inventory management, cycle counts, and shipment accuracy. Manage live‑stream shopping sessions and leverage social media trends to drive engagement. Requirements 2+ years of retail management experience in fashion/lifestyle or a comparable environment. A combination of education and experience will be considered. Strong leadership, communication, and organizational skills. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems. Ability to analyze selling reports, identify trends, and react quickly. Strong English language proficiency (for EU). Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally). Ability to climb, bend, kneel, and maneuver the sales floor and stockroom. Schedule Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays). Competencies for All Employees Courage: Provides direct, actionable feedback and faces people problems quickly. Creativity: Generates unique ideas and makes connections between unrelated concepts. Customer Focus: Dedicated to meeting expectations, gathering first‑hand customer information, and maintaining effective relationships. Dealing with Ambiguity: Comfortable with change, decision‑making without full information, and managing uncertainty. Drive for Results: Consistently exceeds goals and focuses on bottom‑line performance. Interpersonal Savvy: Builds rapport, uses diplomacy, and diffuses high‑tension situations. Learning on the Fly: Grasp new problems quickly, experiment for solutions, and enjoy unfamiliar tasks. Competencies for All People Managers Strategic Agility: Anticipates future trends, paints credible visions, and creates breakthrough strategies. Developing Direct Reports and Others: Provides challenging assignments, holds frequent discussions, and supports career planning. Building Effective Teams: Fosters team morale, shares success, and creates a sense of belonging. Benefits Medical insurance Dental insurance Vision insurance 401(k) Paid paternity and maternity leave Commuter benefits Disability insurance Tuition assistance Equal Employment Opportunity Statement Kate Spade New York is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. We will provide reasonable accommodation for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr Tapestry, Inc.