Customer Service Representative - Chimney Sweep Dispatcher

Job Description

Job Description

Seeking an exciting opportunity that combines customer service skills with a touch of adventure? If so, Max the Chimney Sweep in Trumbull, CT is thrilled to announce a job opening for a full-time Customer Service Representative - Chimney Sweep Dispatcher! Get ready to join a dynamic team where every day brings new challenges and rewards. With great perks and a competitive pay of $16 - $22/hour, you don't want to miss out on this opportunity! If you're passionate about customer satisfaction and eager to embark on an engaging career, keep reading!YOUR DAY-TO-DAY IN THIS POSITIONEvery day at Max the Chimney Sweep is an adventure! As the customer service guru and dispatcher extraordinaire, you are the driving force behind our operations. Each shift, you start your day by managing a flurry of incoming calls, skillfully assessing customer needs, and dispatching our expert chimney sweep technicians. With your exceptional customer service skills, you build strong relationships through open and transparent communication. When challenges arise, you maintain your composure, swiftly providing effective solutions. Your administrative prowess shines through as you keep meticulous records, ensuring accurate customer information and well-organized account documents. Your dedication to going the extra mile always makes a lasting impact, leaving customers fully satisfied and impressed by our team!MAX THE CHIMNEY SWEEP: OUR STORYAt Max the Chimney Sweep, we've been providing exceptional chimney services since 1978. As a family- and faith-based business, we value customer satisfaction and strive to make a positive impact on people's lives. Our reputation for honesty, openness, and professionalism has made us an industry leader. We take pride in being experts in our field and exceeding our customers' expectations. We could not do what we do without our exceptional team. That is why we provide a family-like culture, great pay, and opportunities for advancement! Join us and become part of a team that is passionate about making a difference!WHAT WE NEED FROM YOUHigh school diplomaExperience in customer support or client servicesExcellent dispatching skillsSuperb phone and active listening skillsExperience with CRM systems and practicesFamiliarity with QuickBooks would be beneficial!Are you ready to take the leap into an exciting and fulfilling career? Don't wait another moment! Complete our initial 3-minute, mobile-friendly application today and let your journey with Max the Chimney Sweep begin! We can't wait to meet you!Location: 06611