Scheduler

Job Description

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Jackson Purchase Medical Center is a 107 all private bed, Joint Commission-accredited facility. From emergent to elective, our facility offers a wide variety of inpatient and outpatient services, including those offered at the New Beginnings Birthing Center, the Advanced Healing Wound Care Center and our accredited chest pain center.

Where We Are:
Mayfield is located in stunning western Kentucky, just a short drive to Kentucky Lake to the east, the Ohio River to the north, and the Mississippi River to the west. Here you find there is always something for all ages, whether it's outdoor sports and recreation, visual and dramatic arts, or even living history.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Excellent shift differentials, bonus potential for extra shifts, employee referral program
• Professional development opportunities including 100% reimbursement for LPN-to-RN bridge program
• And much more...

Position Summary

The Scheduler is responsible for scheduling patient testing, procedures, and admissions while ensuring accurate patient and insurance information is obtained and entered into the scheduling or registration system. This role also obtains pre-certification or authorization numbers as required and serves as a point of contact for incoming phone calls related to scheduling services.

Reports to: Patient Access Supervisor - Scheduling/Pre-Registration
FLSA Status: Non-Exempt

Minimum Qualifications

Education:
High school diploma or equivalent required. Three years of directly related experience may be substituted for required education.

Licensure:
N/A

Certifications:
N/A

Minimum Work Experience:
Prior scheduling experience in a healthcare environment strongly preferred. Medical terminology, billing, and/or collections experience preferred. Computer experience required.

Required Skills:

• Critical thinking skills and decisive judgment
• Ability to work with minimal supervision
• Ability to work in a stressful environment
• Strong organizational and time management skills
• Ability to prioritize work based upon patient and department needs
• Ability to operate standard office equipment including computer, copier, telephone, fax, and scanner

Essential Job Functions

• Schedules patients for ancillary, surgical, and medical testing, procedures, and admissions while ensuring appropriate personnel and resources are available.
• Obtains physician orders and required authorization or pre-certification and enters outpatient procedures into the Order Entry System.
• Obtains and accurately enters patient insurance information into scheduling or registration systems.
• Ensures consistency between the scheduling module and admissions module for patients being admitted for services.
• Notifies patients or physician office staff of carriers that are out of network or any issue that may impact insurance benefits.
• Communicates special instructions, testing requirements, and other pertinent information to patients or physician office staff.
• Maintains awareness of scheduling reports for upcoming services to ensure patient registration staff are informed and appropriate staff and time are available.
• Answers incoming phone calls related to scheduling and patient services.

Non-Essential Job Functions

• Performs other duties as assigned.
• Review and comply with Lifepoint Code of Conduct and all relevant Company and Division policies and procedures.

EEOC Statement:

Jackson Purchase Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.