Non Medical Stretcher Driver Attendant - Non Medical Stretcher

Health First Vehicle Operator

To be fully engaged in safely operating Health First vehicles to transport stretcher and wheelchair patients that are discharged from Health First facilities to nursing homes, assisted living and/or patient residence. Adheres to established department performance productivity, I-CARE Values and customer experience standards.

PRIMARY ACCOUNTABILITIES:

• Provides courteous, professional service by always introducing self to patient and explaining mode of transport, wheelchair vs stretcher.
• Safely operates both stretcher and wheelchair. Reports any issues to Manager. Removes broken or defective equipment immediately.
• Transfers and assists patients onto the stretcher or into wheelchair, ensuring patient is properly secured and the stretcher/ wheelchair is locked and in stable position prior to transport.
• Transports medically cleared cooperative Baker Act patients. Must have one of the same sex on board with patient.
• Responsible for care and safe delivery of patient belongings from hospital to destination location
• Consistently practices appropriate hand washing before and after each patient encounter.
• Receives and confirms proper discharge paperwork and handoff communication with RN prior to leaving facility.
• Cleans stretcher and wheelchair after each patient transport with hospital approved germicidal product following OSHA and CDC guidelines.
• Properly disposes of linen by returning to a Health First facility.
• Communicates professionally with dispatch and other associates throughout the IDN using proper phone and email etiquette.
• Maintains vehicle and performs daily maintenance inspections and documents appropriate findings.
• Fuels vehicle at end of shift and cleans vehicle inside wiping down seats, sweeping floors, keeping vehicle free of personal items and maintaining supplies; washes outside of vehicle

Work Experience

MINIMUM QUALIFICATIONS:

• Education: High school diploma or equivalent
• Completion of Crisis Prevention Intervention class within 6 months of hire

• Work Experience: Previous experience in customer service preferred
• Licensure/Certification:

1. Must be 21 years of age or older to drive company vehicles
2. Must maintain a current, valid State of Florida driver's license and clean State of Florida Motor Vehicle Record
3. Knowledge/Skills/Abilities

• Ability to cordially interact and effectively communicate with patients' families and associates
• Ability to speak and understand written and verbal instructions in the English language
• Active listening skills
• Ability to work independently and successfully in a fast-paced environment
• Ability to effectively assess and evaluate situations to ensure patient safety
• Ability to identify critical issues quickly and accurately
• Attention to detail
• Ability to work with a mechanical stretcher and wheelchair lift

PHYSICAL REQUIREMENTS: Heavy

• Physically agile; may require walking, standing running, bending, stooping, kneeling, climbing or crouching majority of shift
• Heavy work that frequently includes lifting or moving objects up to 100 pounds or more with or without assistance
• May require moving self in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders or over head
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift
• May be exposed to inside environments and outside environments with extreme temperatures, air contamination, dirt, grease or water
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC Guidelines
• May operate various types of manual and motorized equipment used in the transportation of materials
• May be exposed to intense noise or vibration and awkward or confined work position
• Communicating with others to exchange information
• Visual acuity and hand-eye coordination to perform tasks
• Workspace may vary from open to confined
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule: Full-Time

Shift Times: Variable

Paygrade: PG-PG-23