Accts Receivable & Credit Specialist

Job Description

Job Description

Riddle’s Group Inc. is seeking an Accounts Receivable & Credit Specialist to support multiple divisions in the management of accounts receivable, retail loan collections, credit underwriting, and credit risk decisions. This position plays a key role in maintaining portfolio quality while delivering exceptional customer service.

• Use tools and teamwork to keep customer account data accurate and up to date.
• Deliver friendly, helpful support to both customers and coworkers.
• Connect with customers to resolve past-due balances on both accounts receivable and retail financing accounts.
• Review customer credit applications and assist with credit approval decisions within established company guidelines.
• Evaluate creditworthiness by analyzing credit reports, payment history, income information, and other relevant data.
• Recommend appropriate credit limits and account actions based on risk assessment and company policies.
• Help create win-win solutions that benefit both the customer and the company.
• Negotiate payment arrangements and assist customers in resolving financial hardships when appropriate.
• Post daily payments and reconcile accounts.
• Balance multiple tasks and deadlines.
• Other duties as assigned.

• A positive attitude and a desire to grow in accounting, credit, and collections.
• Comfortable using Microsoft Office (especially Excel).
• Quick to pick up new systems and multitask projects.
• Great communication skills — written and verbal.
• Strong analytical and decision-making skills.
• Ability to evaluate financial information and make sound credit recommendations.
• A genuine love for solving problems and helping people.
• Strong organization and multitasking skills.
• High school diploma or equivalent required.
• Experience in customer service, collections, lending, banking, finance, or accounts receivable preferred.
• Experience with credit underwriting, retail financing, or collections is a plus, but we are willing to train the right candidate.

• Full-time position
• Standard business hours Monday through Friday
• Occasional evening and weekend hours may be required to support customers, collections activities, training, or business needs.

• 401(k)
• 401 (k) matching
• Attractive pay
• Company paid training
• Dental insurance
• Health Insurance, multiple plan options to suit your lifestyle
• Health savings account
• Health savings account company contribution
• Flex Spending Account
• Flex Spending Account company contribution
• 529 College Savings Accounts with company contribution
• Life insurance
• Paid time off
• Parental leave
• Referral Program
• Short- and long-term disability plans
• Store discounts
• Tuition Reimbursement for approved curriculum
• Vision Insurance
• Voluntary accident and critical illness insurance

Riddle’s Group Inc. is an equal opportunity employer. Only candidates selected for further consideration will be contacted.

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