Operations Manager

Position Summary Okoboji Wellness Clinic is seeking a dynamic and organized Operations Manager to oversee the day-to-day operations of our growing wellness practice. This leadership role is responsible for ensuring exceptional patient experiences, supporting staff performance, maintaining operational efficiency, and driving continuous improvement across the clinic.

Key Responsibilities

• Lead daily clinic operations and ensure smooth workflow across all departments.
• Support and develop employees through coaching, scheduling, onboarding, and performance management.
• Maintain high standards of patient service and address patient concerns professionally.
• Oversee facility operations, vendor relationships, inventory, and office systems.
• Ensure compliance with HIPAA, OSHA, and other applicable healthcare regulations.
• Coordinate staff meetings, projects, training initiatives, and employee engagement activities.
• Partner with ownership on strategic planning, operational improvements, and business growth initiatives.
• Support implementation of new services, technologies, and operational processes.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Management, or a related field preferred.
• 3+ years of leadership or operations management experience.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Healthcare or medical practice management experience preferred.
• Experience with electronic health records (EHRs) and healthcare compliance standards is a plus.

What We’re Looking For

The ideal candidate is a proactive leader who is highly organized, adaptable, and passionate about creating exceptional experiences for both patients and employees. They thrive in a collaborative environment, take initiative, and are committed to operational excellence.

Benefits: Competitive compensation, paid time off, professional development opportunities, and the ability to make a meaningful impact in a growing wellness organization.