Service Technician - Industrial Machinery in Raleigh

Job Description Syntegon Telstar S.R.U. is a company of the Syntegon group, which operates worldwide as a brand specialized in the development of GMP projects of consulting, engineering, construction and integrated process equipment. It serves companies linked to the life sciences market (pharmaceutical, biotechnology, healthcare, cosmetics, veterinary and food industries), hospitals, laboratories and research centers, and offers vacuum technology solutions for energy and aerospace sectors and scientific experimentation. Your primary focus in this role is to provide customers with excellent technical customer service and ensure complete satisfaction. Responsibilities include installation, commissioning, troubleshooting, testing, analysis, maintenance, repair and training of Syntegon Telstar equipment and associated products. Key Responsibilities Perform on-site installation, start-up, commissioning, and service of pharmaceutical manufacturing equipment. Execute preventive maintenance, corrective maintenance and emergency repairs on mechanical and electrical systems. Troubleshoot motors, pumps, valves, sensors, heaters, PLC I/O, HMIs and related control components. Identify root causes of equipment failures and implement effective corrective actions. Support customer operations by providing equipment operation guidance and basic training. Basic Requirements Technical education or 5+ years of hands‑on field service / maintenance experience. Strong mechanical and electrical troubleshooting abilities; safe working practices. Experience with industrial equipment in regulated environments (pharma, biotech, food). Basic PLC diagnostics and understanding of GMP documentation. Independent working style, strong communication skills, customer‑focused mindset. Valid driver’s licence and passport. Qualifications Experience servicing equipment such as lyophilizers, sterilizers, isolators or containment systems. Experience working in cleanroom or controlled environments. Ability to read basic ladder logic or fault diagnostics. Multi‑lingual (Spanish, German or French) a plus. Additional Physical and Travel Requirements Willingness to travel up to 75%, including international destinations. Work in tight quarters, on top of and underneath equipment, standing, stooping, kneeling and bending continuously while working on equipment (66% of the time). Lift up to 50 lbs on a regular basis. Submit to safety, background and drug/alcohol testing as required by customers and wear personal protective equipment as necessary. Additional Information Anticipated hourly rate: $36 - $41. Compensation for roles at Syntegon Telstar NA varies depending on a wide array of non-discriminatory factors including office location, degree/credentials, relevant skill set and level of experience. Total rewards include salary, bonus (if applicable) and benefits. Benefits Health Coverage: Medical, Vision and Prescription plans. Retirement Savings: 401(k) plan with generous company match. Financial Protection: Employer‑paid short‑ and long‑term insurance. Work‑Life Balance: Paid time off. STEM Initiatives FIRST Robotics AWIM Equal Opportunity Employer Syntegon is an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate in hiring or employment against any individual on the basis of ancestry, age, color, disability, gender, gender identity, gender expression, national origin, physical or mental health, veteran status, or other characteristic protected by anti‑discrimination laws. #J-18808-Ljbffr Energy Jobline ZR