Grocery Clerk - Part Time

Grocery Clerk - Part TimeHillside - Duluth, MNOverviewSalary Range $15.70 Hourly Position Type Part TimeDescriptionGrocery Clerks provide prompt, friendly, and courteous service while assisting customers and fellow staff in supporting Grocery operations. They also keep displays, coolers and shelves fully stocked and to meet department goals for sales, margin, labor, and customer service.Duties and ResponsibilitiesEssential Job Specific Duties and Responsibilities:Stock, rotate and arrange products correctly following established merchandising and handling procedures.Maintain an organized back stock of product and supplies throughout shift per procedures.Take inventory of department, stock for buyers as requested. Notify buyers of out-of-stock items.Pull short-date or low-quality items and follow established procedures for recording and disposing of them.Ensure that shelf tags and signs are properly placed and in good condition.Accept orders from vendors as needed, notify buyer of problems with quality or damage.Sort deliveries and verify counts according to established practices.Assist in training new staff on established systems.Assist customers in finding product and/or information, promptly and courteously answer and accurately route phone calls, messages, and customer requests in compliance with established practices.As directed, move into back stock, rotate, stage, stock and/or merchandise products in accordance with shift criteria.Achieve WFC customer service standards for internal and external customers.Contribute to an inclusive, respectful, and welcoming environment to support WFC's ENDS.Essential Organization Specific Duties and Responsibilities:Abide by all WFC policies and procedures.Engage in creating and maintaining a positive, ethical, and productive workplace that contributes to achieving progress on WFC's ENDS.Follow and ensure compliance with all safety practices and policies.Maintain compliance with all regulatory guidance including but not limited to Minnesota Department of Agriculture and National Organic Standards.Additional Duties and Responsibilities:Achieve daily operational goals as directed by your supervisor.Maintain cleanliness of department areas and equipment and communicate and document any equipment maintenance and/or safety concerns to department management.Report any problems with systems, tools and/or products to department supervisors.Promote ownership and owner benefits consistently and positively.Perform other tasks as assigned by department management.QualificationsKnowledge, Skills, AbilitiesPreferred Knowledge, Skills, and Abilities:Experience in retail, grocery, natural foods and/or cooperative businessAvailable to work evenings, weekends, holidaysEssential Knowledge, Skills, and Abilities:Basic computer literacy including familiarity with using a web browser and emailAbility to operate effectively within established systems and proceduresOutstanding customer service skillsAttention to detail and good organizational skillsAbility to handle multiple demands, work under time pressures and meet department work objectivesWillingness to learn and perform all aspects of the positionAbility to be flexible and to adapt to changing conditionsDemonstrate objectivity, neutrality, and calmness under pressureAbility to work efficiently in a fast-paced environmentAbility to effectively convey informationRegular, predictable attendanceEssential Physical Requirements:Ability to occasionally move up to 50 lbs. throughout shiftAbility to frequently move objects up to 15 lbs. throughout shiftAbility to move around the premises throughout shiftAbility to remain in a stationary position for long periods of timeAbility to scan and bag groceriesAbility to operate position-required machineryAbility to safely use sharp cutting instrumentsWork EnvironmentOccasional Exposure:Outdoor weather conditionsFrequent Exposure:Handling wet, hot, cold, and/or frozen productsChange in room temperatureUsing store cleaning suppliesCarts, pallets, and hand-trucks moving in and out of storage/retail areasConstant Exposure:Background music and in-store pagesFood odors, grain and spice dust, food allergensIMPORTANT DISCLAIMER NOTICEThe essential duties and responsibilities and knowledge, skills and abilities listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.Employees must be able to satisfactorily perform the essential functions of this position, with or without reasonable accommodation. Any questions regarding accommodations should be directed to the Human Resources Manager.