Direct Support Professional II

Job Description

Job Description

Description:

Direct Support Professional II

We are seeking an experienced and dependable Direct Support Professional II (DSP 2) to provide advanced, hands-on support to individuals with intellectual and developmental disabilities (IDD), including those with higher medical and behavioral needs. In this role, you will deliver high-quality direct care, apply enhanced support strategies, and serve as a mentor to other staff while helping ensure safe, stable, and person-centered services.

Why Caregiver?

• Opportunity to take on a more advanced, leadership-focused DSP role
• Meaningful work supporting individuals with complex needs
• Supportive team environment with ongoing training
• Career growth opportunities within the organization

Key Responsibilities:

• Perform all standard DSP duties, including assisting with daily living activities (ADLs), community participation, transportation, and documentation
• Provide advanced support for individuals with higher medical needs, including complex medication routines and specialized care (as permitted by training and policy)
• Implement behavior support plans and respond to escalations using approved de-escalation techniques
• Serve as a mentor and resource to DSP staff by modeling best practices and supporting on-the-job coaching
• Identify and report health, safety, and behavioral concerns promptly to leadership
• Participate in team collaboration and contribute observations to support care plan updates
• Maintain accurate and timely documentation of services and incidents

Requirements:

What You'll Need:

• Meets all Direct Support Professional (DSP 1) requirements
• Experience supporting individuals with higher-acuity medical and/or behavioral needs
• Required certifications for advanced care (based on state and program requirements)
• Strong communication, problem-solving, and teamwork skills
• Ability to remain calm and effective in high-pressure or crisis situations

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.