Administrative Coordinator

Job Title

Pay Range: $20hr - $25hr

Requirement/Must Have

• Previous front desk or customer service experience in a healthcare setting.
• Front desk scheduling experience in EPIC.
• Experience collecting co-payments.
• Ability to multitask, prioritize, and work effectively in a high-volume outpatient setting.
• Strong communication, organizational, and administrative support skills.
• Positive attitude, empathy, and genuine passion for patient care and support services.

Experience

• Minimum of two years of medical office experience preferred.
• Previous experience working with surgeons or clinical scheduling preferred.

Responsibilities

• Provide departmental support by performing receptionist and clerical duties.
• Schedule patient appointments.
• Answer telephone calls promptly, gather screening information, and manage messages.
• Retrieve voicemail messages, return calls, and forward messages as needed.
• Manage referrals and review health insurance payor information.
• Organize and maintain patient records, logs, and other control systems.
• Retrieve files as needed and maintain accurate, confidential, and retrievable information.
• Coordinate new patient intake and onboarding.
• Complete special projects and additional administrative tasks as assigned.

Should Have

• Previous experience working with surgeons.
• Clinical scheduling experience.
• Associates degree.

Skills

• Front desk operations.
• Patient scheduling.
• EPIC scheduling.
• Co-payment collection.
• Referral management.
• Insurance payor review.
• Medical records management.
• Customer service.
• Telephone communication.
• Administrative support.

Qualification and Education

• High School diploma or equivalent required.
• Associates degree preferred.