Senior Paralegal Manager Hybrid

Hybrid Senior Paralegal Manager / Bonuses /401K Match/ Amazing Benefits This Jobot Consulting Job is hosted by: Haley Lucas Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $135,000 - $185,000 per year A bit about us: A nationally recognized law firm is seeking a Manager or Senior Manager, Paralegal Services & Resource Management to lead and elevate its paralegal support function with a strong focus on client service, team development, and operational efficiency. This role oversees a team of approximately 15 paralegals, paralegal assistants, and docketing professionals across seven U.S. offices, providing strategic direction for firmwide operations. The position is responsible for ensuring consistent, high-quality support, equitable workload distribution, and alignment across offices and practice areas. The Manager will play a critical leadership role in mentoring professionals, developing career pathways, and enhancing team performance, while also driving innovation through improved systems, technology, and cross-functional collaboration. Additionally, this role oversees workflow coordination and resource management, including staffing and assignment processes, to promote transparency, optimize utilization, and strengthen overall client service delivery. The ideal candidate brings deep paralegal experience combined with a forward-thinking, operational mindset. This is an opportunity for an accomplished leader to take on a highly visible, strategic role with firmwide impact, supporting both talent development and operational excellence. Why join us? Great 401K TOP Benefits Flexible Scheduling Hybrid Schedule 2 days in the office, 3 days remote Competitive Compensation BONUSES!! Job Details Key Responsibilities Strategic Leadership & Team Management Lead and manage a multi-office team of ~15 paralegals, legal assistants, and docketing professionals Provide day-to-day leadership, mentorship, and performance oversight across all levels of experience Drive firmwide consistency in service delivery, quality standards, and operational processes Build and maintain a high-performance, accountable, and collaborative support culture Oversee annual performance evaluations, compensation recommendations, and internal equity alignment Develop and implement structured career ladders, competency frameworks, and advancement pathways ________________________________________ Resource Management & Operational Strategy Own firmwide staffing strategy, workload distribution, and utilization management across seven offices Partner with practice group leaders to anticipate demand, manage capacity, and resolve workflow bottlenecks Monitor attorney and paralegal utilization, productivity, and workload balance using data-driven tools Develop and maintain systems for assignment tracking, transparency, and resource forecasting Lead short- and long-term staffing decisions in collaboration with leadership and finance teams Identify opportunities to improve efficiency, profitability, and client service through optimized resource deployment ________________________________________ Docketing & Workflow Oversight Oversee docketing operations to ensure accuracy, timeliness, and compliance with all court and client deadlines Maintain consistent standards for calendaring, filings, and procedural tracking across offices Partner with teams to strengthen risk management practices and reduce operational exposure Evaluate and implement improvements in docketing systems and legal workflow processes ________________________________________ Data, Reporting & Performance Analytics Develop and present utilization, staffing, and performance reports to firm leadership on a regular basis Build dashboards and reporting tools to track productivity, workload distribution, and resource efficiency Support financial and operational analysis related to profitability and resource utilization Ensure data integrity and consistency across reporting systems ________________________________________ Technology, Innovation & Process Improvement Lead adoption and optimization of legal technology platforms, workflow automation tools, and reporting systems Identify opportunities for process improvement and operational scaling across paralegal services Support innovation initiatives, including emerging technologies and AI-driven workflow enhancements Collaborate with IT and operations teams to improve systems integration and efficiency ________________________________________ Qualifications Bachelor’s degree required Paralegal certification required or ability to obtain within six months of hire Minimum 6+ years of paralegal experience in a law firm environment Minimum 3+ years of management or supervisory experience leading legal support teams Experience in multi-office or distributed team environments strongly preferred Strong background in resource management, staffing coordination, and legal operations Advanced experience with utilization tracking, reporting, and performance metrics Proficiency with legal technology platforms and workflow systems (case management, docketing, reporting tools) Strong written and verbal communication skills with ability to engage all levels of attorneys and leadership ________________________________________ Preferred Qualifications Experience in environmental, regulatory, litigation, or complex corporate practice environments Experience developing compensation frameworks and career progression models Exposure to financial analysis, budgeting, and profitability reporting Experience leading operational transformation or large-scale process improvement initiatives Familiarity with automation tools and AI-enabled legal workflows ________________________________________ Leadership Competencies Strategic and operational leadership across multi-office environments Strong emotional intelligence and relationship-building skills Ability to balance hands-on execution with long-term planning High level of professionalism, judgment, and discretion Proven ability to coach, develop, and retain talent Change leadership with a focus on innovation and continuous improvement Interested in hearing more? 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