IT Field Technician II

Overview We are looking for a technically skilled and motivated individual to join our team. Based out of our Greenvale, Long Island office, you\'ll work on client implementations ranging from structured IT projects to helpdesk tickets, visiting sites across Nassau, Suffolk, and NYC. What You\'ll Do Execute technical implementations, migrations, and upgrades for client environments Complete scoped project tasks such as server deployments, firewall replacements, cloud migrations, and network upgrades Participate in new technology rollouts and infrastructure changes Support and implement technologies including: Microsoft 365, Azure, Windows Server Virtualization platforms (VMware, Hyper-V) Network infrastructure (LAN/WAN, switches, firewalls, wireless systems) SonicWall, Meraki, Unifi, Ruckus Communicate progress, blockers, and changes clearly with internal stakeholders and client contacts Document technical work and client environments using IT Glue Use Halo PSA for task management and time entry Use Ninja RMM for endpoint visibility and remote access Perform onsite work as needed to complete implementation tasks Be flexible with hours — some after-hours work may be required for cutovers or client scheduling You\'re a Good Fit If You Enjoy solving problems and learning new technologies Can work independently but thrive in a team environment Communicate clearly with both technical teams and end users Are detail-oriented and committed to documentation Are flexible and dedicated — willing to work after hours when needed to get the job done Position Details Job Type: Full-time Location: Based onsite in Greenvale, NY. Travel to client sites in Nassau, Suffolk, and NYC (50%) Schedule: 8-hour shifts, Monday to Friday, with occasional after-hours work as needed Requirements Ideal Background Strong foundational knowledge of Microsoft and networking technologies Interest in long-term technical growth Strong documentation and communication skills Certifications that help you stand out (but are not required) Microsoft (AZ-104, AZ-800, MD-102, SC-300) Cisco CCNA or equivalent SonicWall SNSP or Fortinet NSE 5 VMware VCP Google Workspace Administrator Benefits 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance #J-18808-Ljbffr The ProActive Technology Group