OCTO Program Manager (PeopleSoft)

OCTO is seeking a senior Program Manager tolead and manage its PeopleSoft HCM resource team including the UX/UI Lead, Payroll Functional SME, and Time & Labor Functional SME overseeing delivery, staff performance, and stakeholder coordination

OCTO maintains a multi-disciplinary team of PeopleSoft HCM specialists supporting the District's Core HR, Payroll, Time& Labor systems, and related digital modernization initiatives. OCTO requires an experienced senior Program Manager to lead this team, uphold consistent delivery standards across engagements, and serve as the primary point of coordination and escalation between OCTO leadership, DCHR, and the PeopleSoft resource team

Key Duties:

Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team (UX/UI Lead, Payroll Functional SME, Time & Labor Functional SME, and other assigned PeopleSoft staff)

Serve as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues

Coordinate Cross-functional work across PeopleSoft HCM modules (Core HR, Payroll for North America, Time & Labor, Benefits Administration) to align priorities and maintain consistent delivery standards

Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effort

Track team performance against SLAs/KPIs and drive continuous improvement of PeopleSoft support and delivery processes

Facilitate regular status reporting to OCTO stakeholders on program health, risks, and milestones across all PeopleSoft engagements

Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects

Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with CAI account management

Minimum Qualifications:

Bachelor s degree in information technology, Business, or a related field, or equivalent experience

16+ years of IT program/project management experience, including managing multi-person technical teams

Demonstrated experience managing PeopleSoft HCM (Core HR, Payroll, Time & Labor engagements or teams

Strong track record leading projects in compliance with established standards and procedures

Experience managing government or public-sector IT programs; DC government experience preferred

Proven ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resources

PMP certification preferred

Excellent written and verbal communication skills, with experience delivering executive-level status reporting

Required/Desired Skills

Skill Required /Desired Amount of Experience
16+ yrs. BA experience	Required	16	Years
16+ yrs. Software Development Lifecycle experience	Required	16	Years
16+ yrs. requirements gathering and documentation	Required	16	Years
16+ yrs. MS Office/PowerPoint experience	Required	16	Years
Bachelor s degree in IT or related field or equivalent experience	Required	0
PeopleSoft HCM Program/Team Leadership managing functional and technical resources	Required	16	Years
PeopleSoft HCM oversight-level knowledge (Core HR, Payroll for North America, Time & Labor)	Required	16	Years
Staff Management & Performance Oversight	Required	10	Years
Government IT Program Management (public-sector environment)	Required	10	Years
Requirements Analysis & Functional Design Oversight	Required	16	Years
Stakeholder & Executive Status Reporting	Required	10	Years
UX/UI Project Oversight (PeopleSoft-based systems)	Desired	0
PMP or equivalent Program/Project Management Certification	Required	0

Questions

No. Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?

Question2

What is your candidate's email address?

Question3

Candidates submitted above the hourly NTE Vendor Rate $$.$$ of $XX.XX will not be considered. Do you agree to this requirement?

Question4

There are no reimbursable expenses. Do you agree to this requirement?

Question5

By submitting your candidate to this requisition, you are indicating your company s acceptance of the terms and conditions contained within the Supplier Agreement and Amendment #2022-01 to the Supplier Agreement. Do you agree to this requirement?

Existing Incumbent Resource?: Yes