Youth Peer Support Specialist

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Full Time Service Worker Wilmington, DE, US

11 days ago Requisition ID: 2154

Salary Range: $32,217.77 To $43,588.75 Annually

T his position is eligible for
Sign on Bonus $3500
Retention Bonus $875

Job Description

Summary/objective

Under the supervision of the Crisis Clinical Coordinator, the Youth Peer Support Specialist will provide peer mentoring services, include peer counseling, mentoring, support, and advocacy according to the needs, interests and perspectives of youth receiving services from the Mobile Response and Stabilization Services (MRSS) program due to an identified crisis. The ultimate goal of peer mentoring is to engage the youth in the support available, advocate for the needs of the youth, and assist in transitioning into other support services that may be needed in the community.

The focus of the Youth Peer Support Specialist is to support the youth during the risk assessment that occurs when a request is made to the MRSS program and to provide ongoing mentoring while the MRSS case is open. The Youth Peer Support Specialist will work closely with the MRSS crisis clinician to help the youth achieve their goals and find stability in the community.

In addition, the incumbent is responsible for documentation of mentoring services provided from intake through discharge.

Essential functions:

• Maintain professional, trauma-informed, and empathetic interactions during crisis interactions with children, families, and stakeholders
• Use critical thinking and risk management skills when connecting with youth during mentoring
• Understand and utilize knowledge about warning signs and risk factors associated with suicide risk and risk of harm to others
• Develop comprehensive skills in providing support for youth in crisis

Case Management

• Provide individual peer support and counseling
• Share lived experience related to recovery, when appropriate
• Conduct routine home visits
• Communicate with and provide appropriate documentation to the DPBHS team, as needed
• Communicate with appropriate stakeholders to maintain a systems-based approach to assisting with the youth’s stabilization
• Maintain complete, accurate, and timely documentation

General Responsibilities

• Uphold professional standards of peer mentoring and the mission of the organization
• Maintain a quality code of conduct, ethics and professionalism
• Provide goal-directed and team-oriented services
• Communicate effectively and professionally with all stakeholders
• Reliability & Flexibility
• Customer Service
• Written and Verbal Communication
• Collaboration and Teamwork

Supervisory responsibilities: None

Work environment: Community-Based, Office location in Wilmington

Travel required: Travel to locations where the client resides or is located

• Lived experience as a youth who experienced support due to behavioral health needs
• Young Adult ages 18-24 years old
• High School Diploma or Equivalent
• Valid driver’s license and satisfactory driving record

EEO:

Delaware Guidance Services is an Equal Opportunity Employer

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

About Delaware Guidance Services

DGS is the largest non-profit provider of outpatient behavioral health services for children and families in Delaware, and the only statewide organization of its kind continuously accredited by The Joint Commission since 1999. Our vision for Delaware—resilient families nurturing children’s well‑being—flows from our mission to provide high‑quality, trauma‑informed therapeutic services that strengthen social, emotional, and behavioral wellness.

Each year, DGS serves an average of 3,500 children and youth through a clinically excellent continuum of care that includes outpatient therapy, community‑based services, school‑based supports, mobile crisis response, and short‑term youth crisis stabilization. Our clinical lines operate 24 hours a day, 365 days per year, ensuring that children and families have access to timely, flexible, and culturally responsive care wherever it is needed—at home, in school, in the community, or at one of our five office locations across Wilmington, Newark, Dover, Lewes, and Seaford.

DGS strives to build a collaborative, flexible, and client‑focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:

• Competitive Compensation
• Incentive Pay for Specific Roles
• Generous Paid Time Off (starting at 44 days of paid leave a year)
• Up to 6% Annual Contribution to Your Retirement Fund
• Free Professional Development Opportunities