Body Shop Detailer- Larry H. Miller Ford Mesa

Collision Center Detailer

Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Primary Responsibilities:

The Collision Center Detailer

• Ensure vehicles are clean, secured, and organized in an efficient manner.
• Assist Estimators and Technicians to achieve an efficient, safe, and organized work environment.
• Seek ways to improve business operation efficiencies and customer service.
• Be a teacher to support the efforts of other employees to be successful.

Reports to: Collision Center Manager

Essential Job Functions:

1. Maximize Production, Customer Service, and Profitability.

• Wash, clean, and dry all cars as required and ensure all are ready for delivery.
• Check-in vehicles noting VIN (Vehicle Identification Number), mileage, license, fuel level, and assess for damage.
• Effectively communicate with technicians and management to ensure the Collision Center shop and a lot are appropriately cleaned, organized, and secured daily while adhering to all OSHA/EPA regulations.
• Advise Collision Estimator and/or Manager of needed repairs and/or maintenance.
• Ensure all vehicles are secured and locked prior to the close of business.
• Pick up and/or deliver vehicles, parts, tools, and supplies and run work-related errands as needed.
• Deliver customers to and from the dealership safely while maintaining a positive attitude.
• Maintain a secure, efficient, and organized route sheet of pickups and deliverers which abides by applicable driving laws and contributes to the store's customer service satisfaction.
• Complete and maintain all Larry H. Miller Dealerships' required training.
• Maintain customer, vendor, and employee confidence while protecting operations by exercising discretion when handling sensitive confidential information.
• Maintain ability to handle job stress and effective interaction with others in the workplace.
• Perform all other job duties as requested by management.

1. Operate with Integrity.

• Demand the highest ethical standards from self and others.
• Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships.
• Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment.

Physical Demands:

• Work performed in a dealership setting due to the location of customer vehicles and shop supplies.
• Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operate objects, tools, or controls and move about facilities.

• Required vision includes close vision, distance, peripheral, and the ability to adjust focus.
• Required to lift up to a minimum of 100lbs.
• Exposure to shop environments such as noise, dust, odors and fumes, chemicals, and adhesives.
• While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
• Required to operate equipment and move vehicles in a safe manner at all times.
• Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
• In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week.

Minimum Qualifications:

1. Education, Experience, and Certification(s)/Training.

• High school diploma or the equivalent.
• Knowledge of automotive repair and maintenance.
• 1+ year experience as a detailer preferred.
• Maintain valid driver's license and MVR record within company policy requirements.
• Respirator qualification recommended.

1. Skills.

• Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
• Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others' reactions, and understanding why they react as they do.
• Troubleshooting- Determining causes of operating errors and deciding what to do about it.
• Repairing- Repairing machines or systems using the needed tools.
• Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.
• Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

1. Knowledge.

• Interacting with Computers- Using computers and computer systems. Knowledge of Microsoft Office products is required.
• English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work-related documents.
• Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services.
• Mechanical-Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Hazardous Materials- General knowledge of proper procedures and safety measures for handling items that may contain hazardous materials

Pay and Recognition:

• Semi Monthly pay
• Paid training
• Stock Awards (select management and front-line team member's eligible!)

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional Advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.