Dental Office Manager

JOB PURPOSE:

The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care.

ESSENTIAL FUNCTIONS:

• Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry.

• Assist in dental team development, build positive relationships with the dentist and dental team members, manage schedules to meet daily dentistry goals.

• Assume a leadership role in motivating office team members and proactively seek ways to improve the dental practice.

• Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals.

• Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.

• Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing

• Other duties as assigned

Educational Requirements:

• High school diploma

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• Strong interpersonal, leadership, management, and relationship-building skills

• Superior written and verbal communication skills

• Familiarity with dental office procedures and terminology is helpful

• Strong computer skills and the ability to learn new programs

• Strong marketing background

• Competitive spirit with an entrepreneurial mindset to exceed goals

• Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred

Benefits

We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.

About Affordable Care

Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 360 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ).

Job Category Practice Staff