Facilities Manager

Facilities ManagerTampa Bay Area, FL (on-site across our clinics, with daily travel between locations)Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief that every senior deserves the kind of care we would want for our own families. Our model emphasizes time with patients, coordination, and a personalized approach that improves outcomes while lowering total cost of care.We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. The results speak for themselves, with a patient Net Promoter Score of 91 compared to 32 for typical healthcare organizations, reflecting our belief that happier patients are healthier patients.Rooted in Tampa Bay, our partnership with Tampa General Hospital has supported our growth as we expand across the region. Backed by strong unit economics, experienced operators, and a clear playbook, Greenbrook is entering its next phase of growth. We are looking for builders and operators who want to help scale a platform designed to deliver better care, better coordination, and better outcomes for seniors.As our Facilities Manager, you'll be the single owner of managing the physical spaces where we care for patients. Today this work is spread across center managers, clinic staff, and outside partners. You'll take it off their plates and run it.The care we promise patients applies to every part of their experience, including the building it happens in. For an 85-year-old with a walker, the parking lot, the height of the curb, and the front door are all part of the care. So is an exam room that's ready and comfortable when they arrive. You'll be the person who keeps our buildings working for patients and staff, so our teams can focus on delivering exceptional care to seniors.This means being the person who knows every site, every landlord, and every open issue. When a clinic reports a problem, you own it until it's fixed and you tell the person who raised it what happened. When we open a new clinic, you're on the ground making sure it's ready on the day we said it would be.This is the first dedicated facilities role at Greenbrook. You'll build the function as you run it, while we grow from six clinics to ten. Nobody hands you the playbook here, you write it.Key ResponsibilitiesBe the single point of contact for facilities issues across all clinics, with an intake and triage process so every request has an owner and a target dateClose the loop with whoever raised the issue, and escalate fast when patient safety or clinic operations are affectedOwn the landlord and property manager relationship at every operating site, and hold them to their commitmentsScope, contract, and supervise repairs and maintenance we're responsible for as tenantMaintain a critical date calendar and flag renewals and options early enough for us to negotiate from a position of strengthBuild a bench of local trades with negotiated rates and known response times, and hold them to their commitmentsManage recurring and ongoing services: janitorial, waste and medical waste, pest control, HVAC, lighting, landscaping, power, water, security/ADTRun safety and compliance walkthroughs on a set cadence with a documented issue log, supporting survey readiness and OSHA complianceKeep parking, walkways, entries, and interiors safe and accessible for patients with limited mobilityBuild and maintain an emergency plan for every site, and own the response when something goes wrong: get the site safe, keep leadership informed, get us back openBe our on the ground presence for new clinic launches: site visits, vendor coordination, punch list follow-throughHandle certificates of insurance and landlord requirements through construction, then take over the landlord relationship at certificate of occupancySet up security, access control, signage, and recurring services so a new clinic opens ready to operate, working alongside the outside partner who leads the buildoutBuild the systems this function runs on: request tracking, site records, vendor documentation, preventive maintenance schedules. Keep improving them as we grow.Manage the facilities budget and forecast repairs and replacements so they're planned rather than urgentReport on open issues, resolution times, and upcoming spendWhat Success Looks LikeCritical issues are resolved in days, not weeksClinical staff rate facilities support highly on our semi-annual surveyEvery new clinic is facilities-ready by its committed opening dateNo missed lease options or unintended auto-renewalsEvery site has current records, a documented walkthrough history, and emergency plansAbout YouYou bring:4+ years of experience managing facilities across multiple sites, including vendor management and landlord or property manager coordination.Experience working in a regulated or licensed environment where inspections, OSHA compliance, and safety standards are part of the role.Strong organizational skills with a track record of following through and ensuring nothing falls through the cracks.Sound judgment and the ability to prioritize issues based on urgency and business impact.Clear communication skills with a habit of proactively updating stakeholders and closing the loop.A self-starter mindset with the ability to work independently, solve problems, and build processes in a growing organization.Valid Florida driver's license and reliable transportation.Ability to be on your feet for extended periods, lift up to 50 pounds, and access mechanical and utility areas.You'll stand out if you:Have experience managing healthcare or clinical facilities.Are comfortable reading leases and distinguishing landlord responsibilities from tenant responsibilities.Know how to hold vendors and landlords accountable while building productive long-term relationships.Enjoy being hands-on and are willing to tackle small repairs or operational issues yourself when appropriate.Thrive in fast-growing environments where you're building systems and processes from the ground up.Why You'll Love Working HereMake An Impact Every DayBe part of a mission-driven team transforming primary care for seniors. Your work directly supports better outcomes, better coordination, and better experiences for some of the most vulnerable patients in healthcare.Work That Actually MattersWe're not a volume-driven system, we're accountable for outcomes. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.Build And Grow With UsWe're building more than a company, we're building careers. As we expand, you'll have opportunities to grow your skills and take on new challenges.Strong, Transparent Compensation & BenefitsCompetitive Pay, based on experience and qualificationsGenerous annual performance bonusHealth, dental, and vision insurancePaid time off401(k) with company matchWe believe in fair, equitable pay that reflects your experience and impact.Our Selection ProcessApplication ? Initial interview ? Skills/experience interview ? Values interview ? ReferencesEqual Employment Opportunity and Commitment to DiversityAt Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team.