Global Trade Compliance Manager

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.About the Team:UKG designs and ships purpose-built hardware — time clocks, biometric readers, and access control devices — to customers in 100 + countries across the globe. As UKG expands its international hardware footprint and brings new products to market, the complexity of global trade compliance has grown significantly. Today, export compliance responsibilities are distributed informally across Legal, Finance, and Logistics with no dedicated owner. That creates risk.The Global Trade Compliance Manager is a new Individual Contributor role that will build and operate UKG's global export compliance program for hardware products. Reporting to the Director, Supply Chain Operations, this person will serve as the internal subject matter expert on export control regulations, trade sanctions, and country-specific import requirements — and will embed compliance into the operational processes that govern how UKG ships hardware worldwide.This is a builder role. You will not be inheriting a mature compliance program — you will be designing it, documenting it, and earning the trust of cross-functional partners who need to understand why compliance is a business enabler, not a blocker.About the Role:Export Control Classification & LicensingECCN Classification: Classify UKG hardware products under the Export Control Classification Number (ECCN) framework using the Commerce Control List (CCL).Maintain classification records and ensure accuracy as products evolve or new products are introduced.License Determination: Evaluate each export transaction to determine whether a license exception applies or a license application is required.Manage license applications to BIS and other agencies as needed.Encryption Review: Lead EAR encryption reviews for hardware products with cryptographic components; manage annual self-classification reports and submission of encryption registration.AES/EEI Filings: Ensure accurate and timely Electronic Export Information (EEI) filings through the Automated Export System (AES) for qualifying shipments.Trade Sanctions & Denied Party ScreeningScreening Program: Own and operate UKG's denied party and restricted entity screening process for hardware transactions.Screen customers, distributors, end-users, and shipping destinations against OFAC SDN lists, BIS Entity List, and other applicable restricted party listsEscalation Handling: Serve as the decision point for screening hits and gray-area transactions. Coordinate with Legal on escalated cases and document disposition rationalesSanctions Monitoring: Monitor changes to U.S. trade sanctions programs (OFAC, BIS, State Department) and assess impact on UKG hardware shipping operations. Communicate changes proactively to Logistics, Sales, and Legal.Policy, Process & Program DevelopmentProgram Build: Design and document UKG's export compliance program from the ground up — policies, standard operating procedures, decision trees, and escalation paths. Ensure the program is proportionate to UKG's risk profile and operationally practical.Market Entry Integration: Embed export compliance review into the Global Market Entry process. Ensure new country shipping decisions include a compliance gate before logistics commitments are made.New Product Integration: Assess export compliance implications of new hardware products and acquired product lines as they are brought into the UKG supply chain. Flag classification, licensing, or encryption issues early in the NPI process.In-Country Delivery Review: Evaluate export compliance implications of UKG's various in-country delivery models — including scenarios where hardware ships to a local UKG entity for re-shipment — and ensure each model operates within applicable regulations.Training & Internal EnablementDevelop and deliver export compliance training for internal stakeholders including Sales, Logistics, Finance, and Operations — focused on practical awareness rather than regulatory theory.Create reference materials (country guides, quick-reference checklists, escalation flowcharts) that enable non-compliance teams to identify issues before they become violations.Serve as the go-to resource for sales and operations teams evaluating new international hardware opportunities.Recordkeeping, Audits & Incident ResponseMaintain export compliance records in accordance with EAR recordkeeping requirements (5-year minimum). Ensure records are organized and audit-ready at all times.Conduct periodic internal audits of export transactions and screening processes; report findings and remediation plans to the Senior Director and Legal.Lead investigation and remediation of potential export violations, including voluntary self-disclosure (VSD) to BIS or OFAC where appropriate, in coordination with Legal.Cross-Functional CollaborationPartner with Legal on importer-of-record obligations, country-specific regulatory requirements, and complex transaction review.Work closely with Logistics Manager and Depot Repair Manager to ensure shipment documentation, freight forwarding instructions, and return logistics comply with export regulations.Collaborate with Finance on duty classification, tariff impacts, and cost of compliance for new market entry decisions.Work closely with Hardware Engineering team on Product Compliance information, testing, and certification.About You:Required Qualifications5–8 years of export compliance experience, with direct ownership of classification, screening, and licensing functionsDeep working knowledge of the Export Administration Regulations (EAR), including ECCN classification, Commerce Control List interpretation, and license exception analysisHands-on experience with OFAC sanctions programs and denied party screening processesExperience filing Electronic Export Information (EEI) via AES and managing encryption review submissionsDemonstrated ability to build or significantly mature a compliance program — not just operate an existing oneExperience in a hardware, technology, or electronics manufacturing environment where physical products are shipped internationallyAbility to communicate complex regulatory requirements clearly to non-compliance audiences — operations, sales, and finance teamsStrong analytical and documentation skills; comfortable producing policies, SOPs, and decision frameworksPreferred QualificationsExperience with ITAR (International Traffic in Arms Regulations), even in a peripheral capacity — UKG is not a defense company, but familiarity with the regulatory landscape is valuedBackground in time & attendance hardware, access control, enterprise IoT, or consumer electronics — product familiarity accelerates classification workExperience working within a global market entry process and flagging compliance requirements before logistics commitments are madeFamiliarity with trade compliance software platforms (e.g., SAP GTS, Amber Road/E2open, Descartes Visual Compliance, or similar denied party screening tools)Certified U.S. Export Compliance Officer (CUSECO) or equivalent professional certificationExperience supporting M&A due diligence from an export compliance perspective — assessing inherited classification histories and compliance program gapsWhat Success Looks LikeIn the first 90 days• Complete an audit of UKG's current hardware product ECCN classifications and identify any gaps or stale determinations• Map the current state of denied party screening across all hardware shipping channels and document where gaps exist• Build relationships with Legal, Logistics, Finance, and Sales Operations — understand how hardware deals are sourced, structured, and shipped today• Deliver an initial program assessment and roadmap to the Senior DirectorIn the first year• Export compliance is embedded in the Global Market Entry process — no country expansion begins without a compliance readiness check• All UKG hardware products have documented, current ECCN classifications• A denied party screening SOP is in place and consistently followed across all hardware shipping channels• Internal stakeholders in Sales and Logistics can identify a compliance question and know exactly how to route it• No undetected export violations; any issues are identified internally and resolved proactivelyAbout UKG & This TeamUKG (Ultimate Kronos Group) is a leading provider of HR, payroll, and workforce management solutions, serving more than 80,000 organizations across 150 countries. The Data Collection Value Stream designs and delivers the hardware ecosystem that powers UKG's time & attendance and access control capabilities — including InTouch time clocks, biometric readers, and the TouchBase device family.Company Overview:UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.View The EEO Know Your Rights posterUKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Disability Accommodation in the Application and Interview ProcessFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email The pay range for this position is $115,100 to $165,450. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at Job ID:SRSTA Employment Type:RegularWork Style:hybridLocation:Lowell,MA,United StatesTravel:Up to 25%Role:Global Trade Compliance ManagerDepartment:Software & Product Development