Commercial Lines Account Manager

Commercial Lines Account Manager

License Required: Active Property & Casualty License

What You'll Do

• Manage a portfolio of complex commercial insurance accounts from new business through renewal.
• Analyze client exposures and recommend comprehensive risk management and insurance solutions.
• Coordinate the marketing of new and renewal business by preparing submissions, negotiating coverage, pricing, and carrier terms.
• Review underwriting data, including loss ratios, experience modification factors, class codes, audits, and claims trends to identify opportunities and minimize risk.
• Develop proposals and present coverage recommendations to clients independently.
• Prepare and maintain insurance documentation including Statements of Values, schedules, certificates, and other client-facing materials.
• Review contracts, leases, and Certificates of Insurance to ensure contractual compliance and identify potential coverage concerns.
• Partner with Risk Control and Claims teams to proactively address significant claims or risk control issues.
• Build and maintain strong relationships with clients, insurance carriers, and underwriting partners.
• Provide guidance, technical expertise, and mentorship to support team members while fostering a collaborative work environment.
• Support account retention by delivering outstanding service and identifying opportunities to strengthen client relationships.
• Ensure accuracy, compliance, and documentation while maintaining the highest professional standards.

What We're Looking For

• Active Property & Casualty Insurance License
• 5+ years of Commercial Lines Account Management experience
• Strong technical knowledge of commercial insurance coverages
• Experience marketing accounts and negotiating directly with insurance carriers
• Ability to independently manage client meetings, renewals, and coverage presentations
• Experience reviewing contracts, leases, and Certificates of Insurance
• Industry designations such as CIC, CRM, CPCU, ARM, or similar are highly preferred
• Proficiency with agency management systems and Microsoft Office applications
• Exceptional organizational, communication, and project management skills
• High attention to detail with the ability to identify coverage gaps and documentation errors

Please submit a resume to: View email address on click.appcast.io

Jennifer Thompson

Senior Director - Insurance Division

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