Catering Assistant

Catering AssistantWe're hiring people to join our team as Catering Assistants!A Few of Our Catering Assistant Benefits:Restaurant DiscountsEmployee Assistance Program - Focusing on a Commitment to Mental Health & WellnessPaid Vacation for Qualifying EmployeesBlue Cross Blue Shield Medical InsuranceDental & Vision InsuranceLife, Accident Protection & Critical Illness InsuranceDomestic Partner Benefits401(k)Created by Bill and Giuliana Rancic with RJ, Jerrod, and Molly Melman, RPM Italian offers modern Italian cuisine in an elegant yet urban atmosphere. Our menu is both sophisticated and unpretentious: from the simplicity of freshly prepared in-house pastas, like our signature Mama DePandi's Bucatini Pomodoro, to the textured flavors of whole wood-grilled Branzino, RPM Italian focuses on well-crafted and versatile interpretations of classic dishes.Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-VerifyCatering Assistant Job DescriptionCatering Assistants are responsible for assisting the Catering Sales Manager in acquiring, maintaining and servicing catering customersEssential FunctionsAssist Catering Sales Manager in the organization of special events and catering ordersAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively use and operate all necessary tools and equipmentAbility to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multitask calmly and effectively under pressureWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesKey Responsibilities and DutiesEnsure the overall guest experience exceeds expectations and anticipate guests' needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyAssist in overseeing catered eventsAssist with special projects when required by Partners, GMs or ManagersComplete server trainingBecome proficient in servicing catering callsAnswer incoming catering calls and emails; respond or distribute to the appropriate personEmail, fax or mail collateral and materials to prospective clientsUpdate client list as property of LEYEMaintain, update and organize files, sales materials and suppliesAssist with developing and writing catering proposals and contractsAttend weekly catering meetings and communicate all pertinent information to appropriate personnelOrder and maintain party supplies, decorations and equipmentMaintain a list of preferred third party vendorsComprehend and maintain incentive programs for LEYE catering personnel and customersAccurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and proceduresUnderstand and respond knowledgeably to questions about the restaurant and menuUse sales techniques to present and encourage current promotions to guestsFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders/restrictionsComply with all safety and sanitation guidelines and proceduresSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as neededWe run background checks on all new hires in this position.