Customer Service Associate

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks, providing our partners with valuable funding for community programs. We are proud of our impact and community involvement, often saying we are “Thrift Proud.” Our success is driven by millions of loyal customers visiting over 300 stores and more than 22,000 team members. Learn more about the Savers family, our impact, and the #ThriftProud movement at savers.com. Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia. Summary & Positions: At Savers / Value Village, our Customer Service Associates create an exceptional experience for our Customers, Donors, and Team Members. We are hiring for both Full-Time and Part-Time Customer Service Associate positions. What you can expect: The opportunity to celebrate uniqueness, as our team is made up of people from diverse backgrounds, experiences, and perspectives. To work in a purpose-driven company with a business model that positively impacts the planet and local communities. An investment in your career development, supported by our aggressive store expansion plans and focus on growth. What you get: Comprehensive onboarding and training from day one. In-house expertise through Savers University, which develops and delivers robust training internally, covering approximately 90% of our training needs, supplemented by renowned external providers. Benefits including: Bundled health plans (medical, Rx, dental, vision) Company-paid life insurance Programs for smoking cessation, diabetes management coaching, and on-demand care A 401(k) plan with generous company matching Paid time off for leisure and personal pursuits Mental health services to support daily life #J-18808-Ljbffr