SEAFOOD CLERK

Seafood Clerk

Under the direction of the department head and/or manager, the Seafood Clerk provides customers with friendly and efficient service. The Seafood Clerk receives, cleans, prepares, packages, wraps, prices, displays and stores fish, fish products and other seafood products. Prepares all seafood and products for retail sales. Assists with the housekeeping, security and safety standards of the department.

Job duties:

• Provides friendly and courteous service to the customers. Maintains knowledge of the various seafood products. Answers and responds to the customer's questions and inquiries. Obtains assistance from a supervisor or manager if unable to resolve any customer inquiry or special request. Takes the customer to the location of product(s) in question. Provides customers with serving suggestions for various seafood products.
• Receives, unloads and checks invoices for incoming fresh and frozen seafood merchandise and/or supplies. Takes daily and monthly fresh and frozen inventory. Assists in the inventory. Orders back-stock and supplies. Makes and documents transfers to other stores.
• Cuts, wraps, prices and displays seafood products (fresh and frozen). Cuts aku or ahi fillet for poke. Cuts fish for fillets or steaks as needed. Packs various seafood items such as shellfish, shrimp and imitation crab meat. Heads and guts whole large fish. Scales and cleans whole small fish. Also makes various sushi.
• Ensures the quality and freshness of all products in the showcase. Repacks, rewraps and re-prices items when needed. Pulls back dated products. Posts signs and labels to ensure proper pricing for the seafood products. Executes price changes. Checks for price discrepancies and notifies the Price Coordinator.
• Stays abreast of store specials and sales/marketing promotions to better service the customer. Informs the customer of the company's latest promotional offerings and/or specials. Answers customer's questions regarding any store specials and/or sales/marketing promotions. Assists with promotional sales.
• Assists in the maintenance of the department. Ensures showcases meet company standards. Maintains and cleans the showcases and the department area. Cleans the equipment, wrapping and pricing stations. Cleans the cutting room to include tables, sink, saws and the entire work area. Empties all rubbish.
• Pursues professional developmental opportunities and contributes to the corporate goals.
• Performs all other miscellaneous responsibilities and duties as assigned.

Essential Requirements:

• Education: High school diploma or GED preferred. Must be able to read and write at a high school competency level.
• Work Experience: Customer service and/or fish cutting experience preferred.
• Work Hours: Be available to work various days and shifts. Some overtime hours may be required.
• Other Requirements:
• Proven ability to converse in English on a one-to-one basis.
• Ability to read and comprehend department guidelines and procedures. Ability to write in a clear and understandable manner.
• Must be at least 18 years of age upon employment.
• Must be able to distinguish color of products.
• Must be able to visually recognize, hear, acknowledge and converse with a supervisor, co-worker, or customer at a reasonable distance with a corrective and/or supplemental aid if needed.
• Must be able to handle multiple tasks.