Senior Business Analyst

Senior Business Analyst

The Senior Business Analyst works with IT leadership to design and implement software systems. Additionally, responsible for working with end users to determine and document requirements, dependencies, interfaces, and opportunities to optimize business practices. Understands the structure, policies, and operations of the organization to recommend solutions that enable ACR to achieve its goals. Improves systems/processes by studying current practices and designing modifications, as well as prepare process and systems, streamline alternatives, and make recommendations to stakeholders. This role will organize and perform work projects in support of strategic IT objectives. Having a direct impact on major programmatic, departmental, and functional objectives, this position applies judgment to analyze complex situations where procedures and techniques are not clearly defined.

As a member of the ACR team you will:

• Elicit business requirements through user story workshops and make recommendations to stakeholders.
• Write user stories with clear acceptance criteria;
• Document use cases, business/system/functional requirements, performance/stability requirements, traceability matrices, and test cases;
• Use SCRUM Agile methodology to document requirements - Epics, Themes, User Stories, and Personas;
• Work closely with developers and QA to ensure product meets all project requirements, including performance testing/stability requirements
• Produce process flows, low-fidelity wireframes/mock-ups, user training, release notes, and other technical documentation
• Understand the structure, policies and operations of a business area and recommend solutions that enable the organization to achieve its goals
• Collaborate with stakeholders and IT to ensure high-quality communication and results
• Support and adhere to ACR's Software Development Lifecycle, including preparation of relevant documentation for major and minor software releases
• Work on one or more projects concurrently, with the frequent requirements changes associated with developing software on leading-edge technologies

Qualified candidates will possess the following:

• 7+ years of directly relevant experience in developing requirements and performing system analysis, preferably in a regulated environment;
• Experience working in an Agile environment using SCRUM methodologies required;
• Skilled user of JIRA, Confluence, visualization/workflow diagramming tools (Lucidcharts), and MS Office required;
• Experience with healthcare data submission, and complex healthcare systems and technologies such and EHR, HL7, FHIR, DICOM
• Experience developing products (applications) on emerging platform technologies
• Bachelor's degree (or higher) in Information Systems, business administration or related field preferred;
• Industry leading certifications such CCBA, CBAP, PMI-PBA, CSM, SAFe are desirable;
• Exceptional organizational and analytical skills, and a solution-oriented mindset;
• Strong oral and written communication skills, including presentation skills;
• Ability to work successfully as both part of a team and individually, across multiple projects at once, and in a remote-first setting