Supervisor Order to Cash

Supervisor Order to Cash - Tampa, FL (hybrid)

Be a part of a revolutionary change!

At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

The general purpose of this role is to manage team of Accounts Receivable and Credit management team and guide them in engagement with customer and respond to queries related to AR and Credit. The role also covers review and approval of reports and manage control activities of the team, including credit management review of customers according to the prevailing policy and procedures in order to mitigate the company risk as well as to support business growth & continuity in the areas of credit management, comprehensive financial analysis of any credit initiatives & cost effectiveness and financial related reports as required by PMI.

Your 'day to day':

• Supervises the daily O2C Credit & Risk management services such as transactional processing, reviews & approval and reporting to management:
• Review reports on credit scoring & credit limits based on PMI credit policy and requirements
• Review and approval of new account applications
• Perform credit review of existing accounts
• Grant approval for credit related exceptions
• Review credit management reports
• Accounts Receivable management:
• Review reports such as AR aging, cash collection, bank reconciliation, etc.
• Validate and approve direct debits
• Review and approve AR ageing (collections reports)
• Review bad debts and write-offs
• Review the resolution and work around provided by the team to resolve and trouble shoot the issue immediately (issue management) - identify the root cause and formulate appropriate counter-measures.
• Ensure team's compliance with the governing company controls, policies and procedures
• Supervises knowledge transfers, review handbook documentation and confirmation with the affiliate on the process related to migration of services and new affiliates
• Participate as key user to improve and/or replace existing systems and procedures. Acts as member on projects and performs UAT.
• Manage and organize team's objectives and KPI
• Provide guidance and supervision to the team by setting and implementing team goals or objectives, supervising, training or guiding team members, engaging and motivating team members, providing effective feedback and manage hybrid teams (as applicable)
• Lead recruitment of candidate and training requirements.

Who we're looking for:
• University degree in Finance, Accounting, Economics or related field
• 4+ years of experience in O2C / AR / Credit Management (B2B)
• Minimum 2 years of formal people management experience
• Strong expertise in:

• • • Credit risk assessment and credit limits
    • Accounts Receivable and collections
    • AR ageing, DSO, cash application
    • Bad debts and write-offs
    • Internal controls and compliance

• Strong stakeholder management and influencing skills
• D365 FO and reporting tools (Power BI) knowledge preferred

• Legally Authorized to work in the US
• Commutable to Tampa, FL 3x a week

Annual Base Salary Range: $104,000 - $130,000

What we offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022.

Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit and

#PMIUS #LI-JP1