Ambassador (similar to Customer Service/Front Desk Associate)

Ambassador

Ambassadors (similar to Customer Service/Front Desk Associate) for Terraine are responsible for sharing the authentic story of the West Bench & Terraine with sales center visitors and prospective homebuyers. Ambassadors will provide a warm, welcoming, professional approach while utilizing their experience, skills, and exceptional communication abilities with all who are interested in learning about the community. Specifically, Ambassadors will share the community plan, lifestyle vision, private amenity plan and other details that sets Terraine apart from any other place to live. They will also work closely with builder sales representatives to ensure a positive, high touch homebuying experience.

Ambassadors should expect to work a flexible schedule that includes evenings, weekends and holidays, and contribute to the success of events, programs and other prospect and resident engagement experiences. Ambassadors will be provided with a schedule at the beginning of each month for the current month, as well as scheduled on an as-needed basis, without any minimum guaranteed hours per week. This position will primarily work 10-15 hours per week.

Key attributes for a successful Ambassador include, but are not limited to the following capabilities, qualifications, and performance skills:

• Education or experience in customer service, hospitality, sales or similar profession
• Highly articulate in verbal and written communication
• Proficient with Microsoft Office applications and database management tools
• Passion for people and ability to engage in authentic, meaningful ways
• Collaborative; predisposed to partnership and teamwork
• Personable, tactful and diplomatic
• Ability to handle tense interactions with poise
• Predisposition to problem-solving
• Flexible and adaptable
• Fun!

The Ambassador should expect to:

• Work a flexible schedule, including evenings, weekends and some holidays.
• Some work performed by Ambassadors will be outdoors and may require being in all types of weather.
• Be comfortable being on feet for long periods of time and able to lift at least 30 pounds on a frequent basis

In furtherance of our mission team members will:

• Instill a sense of fun and enthusiasm into everything we do for the community.
• Encourage a dynamic collaboration between internal and external stakeholders
• Exercise tact, diplomacy and fair-mindedness in all interactions while providing exceptional customer-service.
• Work collaboratively with the community to promote a governance style based on inclusiveness, mutual respect, consensus-building and responsiveness to changing needs and opportunities.
• Embrace the vision, goals and aspirations of Cohere.

Job Type: Part-time Pay: $20 per hour Benefits: 401(k) Paid time off

Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.