Case Manager- Bilingual Spanish

Salary : $43,848.13 Annually
Location : North Regional Health Center Tulsa OK
Job Type: Regular Full-Time
Job Number: 202200302
Department: Maternal and Child Health
Opening Date: 05/14/2026


Description


Within Healthy Start guidelines, provides case management services to Tulsa County pregnant women, women of childbearing age, and their families in order to improve birth outcomes and decrease infant mortality.

Examples of Duties


The following functions represent the majority of the duties performed by the position, but are not meant to be all-inclusive or prevent other duties from being assigned when necessary.

ESSENTIAL JOB FUNCTIONS:

1. Provide case management services to include screening, assessment, and education, and determine the preferred intervention strategy for each client according to Healthy Start protocols specifically within the Tulsa County zip codes of: 74063, 74011, 74012, 74106, 74110, 74115, 74116, 74117, 74126, 74127, and 74130.
2. Work with the Fatherhood Case Manager as appropriate, maintaining regular and ongoing (at least monthly) communication to ensure effective and coordinated services to the family.
3. Complete client documentation and ensure accurate database entry according to Healthy Start guidelines. Ensure HIPAA confidentiality, voluntary consent to participate, and as appropriate, release-of-information documentation.
4. Recruit and maintain appropriate client caseload levels as defined by management team.
5. Interview clients and complete intake, screening tools, and risk assessments, which identify specific needs of each client and family.
6. Staff individual clients with Case Manager Supervisor according to staffing protocol.
7. Make referrals to community resources; follow up on missed medical appointments; make home visits; and work with clients to identify and eliminate barriers to referral completion.
8. Coordinate with medical and behavioral health, as well as social services to improve quality of care.
9. Attend Healthy Start specific training and planning meetings, staff meetings, quality assurance activities, and appropriate in-service.
10. Attend required training in support of duties and responsibilities of this position.
11. Other duties as assigned including those required to fulfill activities in support of public health emergency operations.

Typical Qualifications

Education: Bachelor's degree in social work or related field required; master's degree in health or a related field preferred.

Experience: Three years of experience as a case manager or related experience with Maternal-Child Health (MCH) preferred.

Knowledge and Skills:

• Excellent interpersonal and good communication skills required
• Ability to obtain cooperation from clients who come from a wide range of economic, social, and cultural backgrounds
• Skills in interviewing and engaging clients; and in working with agency staff and community resources
• Comfortable in gathering information about and providing education related to reproductive health
• Ability to work closely and cooperatively with programmatic co-workers toward a Healthy Start family's goals
• Knowledge of community resources and helping relationships that would assist mothers, babies, and/or families
• Bilingual - Spanish is required

Licenses:

• Eligible for licensure as a social worker by the state of Oklahoma if appropriate
• Valid Oklahoma driver's license

Supplemental Information

INTERNAL AND EXTERNAL WORKING RELATIONSHIPS:

• Regular internal contact with various staff to coordinate care or referrals for patients
• External contact with agencies to exchange information in order to coordinate care, referrals, and programs for clients; and with clients to gather information and provide counseling services

PHYSICAL EFFORT:

Ability to visit clients' homes; conduct interviews; attend meetings; sit for extended periods of time; and carry charts to staffing meetings.

SUPERVISORY RESPONSIBILITY/ACCOUNTABILITY:

Direct Supervision - None

Indirect Supervision - None

Budget/Money/Material - Responsible for assigned equipment

Reports to - Manager, Healthy Start Initiative

Location - North Regional Health & Wellness Center

WORKING CONDITIONS:

Regular exposure to a noisy and crowded work environment, and occasional interaction with sometimes disturbed and/or abusive people.

SPECIAL REQUIREMENTS:

• Must maintain THD record confidentiality according to HIPAA regulations
• Must possess ability and willingness to perform job-related travel

FLSA Status: Exempt
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off.

Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.

See below for more details or visit our benefit page :

• Competitive Salary
• Paid Holidays (typically 13 days per calendar year + 2 floating holidays)
• Paid Time Off (PTO) 20 hours per month
• Extended Sick Leave (ESL)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance and Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Short- and Long-Term Disability Insurance
• Critical Illness Care Plan including Cancer*
• Accident Plan
• Hospitalization Plan
• Supplemental and Whole Life Plans
• Legal and Identity Theft Protection Plans
• Public Service Loan Forgiveness
• Cost of Living Adjustments (COLAs)
• Retirement Pension Fund with a 5-year vesting period.
• Investment Benefits (e.g., 401A Employer/Employee Matching Fund (max. $150 per month), 457 Deferred Compensation Plan).
• Post Employment Health Plan (PEHP) - employer contributes 1% of the employee's salary per year and unused employee sick leave is transferred to PEHP account upon retirement
• Employee Assistance Program
• Working 4 Balance - Workplace Wellness Program
• Promotional Opportunities
• Flex Plan
• Tulsa Municipal Employees Federal Credit Union
• THD employment qualifies for nursing education loan repayment through the NURSE Corps Loan Repayment Program.

01


Are you bilingual English/Spanish?

• Yes
• No

02


Do you have a valid driver's license?

• Yes
• No

03


Do you have a reliable method of transportation?

• Yes
• No

04


Do you have a Bachelor's degree?

• Yes
• No

Required Question