Member Advocate - Insurance Specialist - Brick and Hamilton, NJ

Job Description

Job Description

Member Advocate – Brick & Hamilton Partnership Health CentersFull-Time | $50,000–$60,000 annually | Brick & Hamilton, NJ Integrity Health is looking for a self-disciplined, energetic, compassionate, and service-oriented Member Advocate to join our growing Partnership Health Center team.This is a great opportunity for someone who enjoys helping people, solving problems, and making healthcare easier to navigate. The Member Advocate will support members and their dependents with healthcare and benefit-related questions and serve as a trusted resource in navigating the healthcare system. Position HighlightsSplit time equally between our Brick and Hamilton Partnership Health CentersServe as a high-touch resource for members and their dependentsAssist with questions regarding benefits, claims, network access, prior authorizations, prescriptions, and other healthcare concernsBuild strong relationships with members, client leadership, providers, and insurance partnersAssist with wellness programs, health fairs, and other member engagement activitiesWork closely with clinical and administrative teams to resolve member issues QualificationsStrong interpersonal, communication, and customer service skillsOrganized, dependable, and able to manage multiple prioritiesAbility to work independently while being a collaborative team memberProficiency with Microsoft Office, including Outlook, Word, and ExcelExperience with health insurance, benefits, claims processing, or healthcare administration preferredBachelor's degree preferred but not required About Integrity HealthIntegrity Health manages health plans for public employers and operates dedicated Partnership Health Centers that provide convenient, high-quality healthcare for eligible employees and their dependents. If you're a people-focused problem solver who wants to make a real difference in the healthcare experience, we'd love to hear from you.