Workers Compensation Claims Specialist

Job Overview Step into a role where your client service expertise makes a meaningful impact as a Workers’ Compensation Claims Specialist on the Creative Risk Solutions team. Essential Responsibilities Receives, gathers, and accurately transmits workers’ compensation information to the company from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost-time Workers’ Compensation claims, including litigated claims. Mediates situations between the insured and the insurance company with little to no support from leadership, researching coverage issues. Enters and maintains accurate information on a computer system during the claim process, including final settlement information. Generates checks for indemnity and medical payments daily. Develops and monitors consistency in procedural matters of claims handling within CRS. Willingness to become licensed if required in the jurisdiction where claims are handled. Qualifications Education High school diploma; college degree preferred. Technical Designations AIC and CPCU encouraged. Experience 3-5 years claims experience with a strong background in Workers’ Compensation claims handling. Licensing Active state-specific Workers Compensation License required or the ability to acquire a license within three months of hire. Skills Proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures. Ability to adjudicate lost-time claims across multiple jurisdictions. Quick learning and adaptability to various software programs. Technical Competencies Strong grasp of claims principles, practices, and insurance coverage interpretation. Commitment to compliance and problem solving. Active collaboration to deliver impactful solutions and a world-class client experience. Benefits Health, dental, and vision coverage. Paid Parental Leave and New Parent Benefits. Company-paid Continuing Education & Tuition Reimbursement. 401(k) Profit Sharing. Generous time off practices in addition to paid holidays. Paid Volunteer Time Off and employee matching gifts to charities. Inclusion & Belonging Programs (Uniquely United, Diversity Day, ERGs). Consistent merit increase and promotion opportunities. Discretionary bonus opportunity. Compensation The salary range for this role is $57,500–$98,900. Compensation is based on several factors, including education, work experience and industry certifications. Holmes Murphy & Associates is an Equal Opportunity Employer. #J-18808-Ljbffr