Fiber Technician - Alexandria, LA

We have an immediate opening for an energetic Fiber Technician in Alexandria, LA! As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high-speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). ESSENTIAL JOB FUNCTIONS: You will install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE). You will provide in-depth customer education on all MetroNet products and services. You will earn commissions by explaining Metronet services and products to all customers. You will be professional with customers and fellow associates. You will work towards meeting key performance metrics. Other job-related duties as requested Subject to all applicable state and federal laws JOB QUALIFICATIONS AND REQUIREMENTS: High School Diploma or GED. We look for experience with a telecom / fiber company preferred but not required. Physical ability to work from a kneeling or standing position for long periods. Physical ability to work in various conditions, including working in attics, crawl spaces, and in adverse weather conditions. Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed). Able to lift and carry loads up to 75lbs including ladder. Ability to work with basic hand tools and other specialized equipment with training. Operate and maintain company vehicle/equipment safely and professionally. Valid driver's license/satisfactory driving record. Willingness to work as a team and independently. Must be legally authorized to work in the U.S. ADDITIONAL JOB REQUIREMENTS: Perform on-call rotation duties after regular business hours. Available to work overtime when deemed necessary, including holidays and weekends. Available to travel for training or as needed. Total Rewards: 80% of Medical premiums paid for by the company Company-paid Disability and Life insurance EAP (Employee Assistance Program) 401(k) company match dollar for dollar up to 6% Equipment and resources provided on day one Opportunities for advancement Associate perks and discounts Discounted MetroNet service in our serviceable area And more! Job specific perks: Tools, equipment, and training provided Company vehicle and fuel card Equal Opportunity Employer Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr