Refrigeration Technician

Job Title: Refrigeration Technician

Job Description

The Refrigeration Technician installs, maintains, and repairs commercial refrigeration systems at retail locations, primarily grocery stores, within a defined local territory. Working from a company-provided service van, this role operates largely independently, using advanced internal AI tools on a tablet to guide diagnostics and repairs. The position follows a first-shift schedule and involves overtime, especially during peak seasons, to ensure critical refrigeration equipment operates reliably and efficiently.

This role will offer $80K - $120K depending on experience, but factoring 10 hours minimum of OT/week, highest level technicians can earn as high as $180K yearly. You will need a MA Refrigeration License for this position and a car.

Responsibilities

• Travel to commercial retail locations, primarily grocery stores, within an assigned county-based territory to perform refrigeration service work.

• Diagnose, troubleshoot, and repair commercial refrigeration equipment, ensuring systems operate safely, efficiently, and in compliance with relevant standards.

• Perform routine preventive maintenance on refrigeration and HVAC-related equipment to minimize downtime and extend equipment life.

• Use a company-provided iPad or tablet with internal AI guidance tools to walk through repair procedures and complete service tasks accurately.

• Document all work performed, including diagnostics, repairs, parts used, and time spent, using company-approved digital tools and workflows.

• Communicate clearly and professionally with store personnel regarding work being performed, equipment status, and any required follow-up.

• Manage and maintain the company-provided service van, tools, and inventory in a clean, organized, and safe condition.

• Follow all safety procedures and best practices while working on refrigeration systems, including lockout/tagout and handling of refrigerants and related materials as applicable.

• Respond to service calls during the first shift and work additional hours as needed during busy seasons to support customer needs.

• Coordinate daily routes and schedules within the assigned 30-40 mile service radius to complete work efficiently and on time.

• Collaborate with internal support teams and leverage AI-based tools, including upcoming wearable technology, to resolve complex technical issues.

• Stay current with company training programs, new technologies, and updated procedures related to commercial refrigeration service.

Essential Skills

• Licensed HVAC Refrigeration Technician or equivalent refrigeration technician license, or currently in the final 2-4 months of an approved HVAC refrigeration apprenticeship program.

• Hands-on experience working with refrigeration equipment, preferably in commercial or industrial environments.

• Strong troubleshooting skills for diagnosing and resolving issues with refrigeration and HVAC systems.

• Ability to perform installation, service, and maintenance on refrigeration equipment in the field.

• Comfort working independently in a mobile service role with minimal direct supervision.

• Willingness and ability to work significant overtime, including an average of approximately 10 hours of overtime per week in non-peak seasons and 20 or more hours of overtime per week during busy summer and winter seasons.

• Valid driver's license and ability to safely operate and care for a company-provided service van.

• Ability to use tablets, smartphones, and digital tools to receive assignments, access AI-based guidance, and document work.

• Strong communication skills to interact effectively with customers and internal teams.

• Ability to work first shift with a flexible start time around 7:00 a.m. to 8:00 a.m.

Additional Skills & Qualifications

• Commercial retail refrigeration experience, especially in grocery or similar environments, is highly preferred.

• Experience with refrigeration in bio/life sciences, industrial facilities, or similar technical environments is beneficial.

• Experience as a service or maintenance technician working on mechanical or HVAC systems is an advantage.

• Comfort working in a field-based role that may involve varying site conditions and travel within a defined territory.

• Openness to learning and using advanced AI tools, including wearable devices, to support diagnostics and repairs.

• Commitment to ongoing training and professional development in refrigeration and HVAC technologies.

Why Work Here?

The organization offers a supportive and close-knit culture that emphasizes strong relationships, collaboration, and mutual respect. Team members benefit from robust training programs and access to advanced tools, including AI-driven technology and upcoming wearable devices, to make their work more efficient and less stressful. The company provides a take-home service van, mobile technology, and a gas card to simplify daily logistics and reduce out-of-pocket expenses. Employees enjoy the stability and variety of working with established commercial customers while maintaining a healthy work-life balance through predictable first-shift hours and a well-defined service territory.

Work Environment

This role is field-based in commercial retail locations, primarily grocery stores, across various locations within Massachusetts. Technicians typically work within a manageable 30-40 mile service radius, helping limit excessive travel. The schedule is first shift, with a flexible start time around 7:00 a.m. to 8:00 a.m., and includes regular overtime, particularly during peak summer and winter seasons. Work is performed from a company-provided service van that can be taken home each day, equipped with a company iPad or tablet, iPhone, and supported by a gas card. The environment involves working around active retail operations, refrigeration equipment, and mechanical rooms, requiring adherence to safety protocols and professional appearance appropriate for customer-facing settings. The company is investing in AI Meta Glasses and other advanced technologies to support technicians on-site, creating a modern, technology-enabled work environment.

Job Type & Location

This is a Permanent position based out of Worcester, MA.

Pay and Benefits

The pay range for this position is $83200.00 - $135200.00/yr.

Health, Dental, Vision, 401k, Bonus

Workplace Type

This is a fully onsite position in Worcester,MA.

Application Deadline

This position is anticipated to close on Jun 15, 2026.

About Aerotek

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.