Export Document Coordinator

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. The core responsibilities of this role include: Processing outbound shipments, generating international documents, emailing carriers/customers with relevant information, ensuring all documentation is accurate for smooth flow through exporting. Position Second (2nd) Shift Export Document Coordinator Shift 3:30 pm – 12:00 am, Monday‑Friday Pay $22.90 per hour Benefits Affordable medical, dental, and vision coverage available beginning on your 30th day PTO program for all associates, including paid holidays and vacation 401(k) with generous company match Tuition reimbursement program Excellent training and career advancement opportunities Role Purpose Responsible for screening requesting and recipient customers, identifying and classifying products, creating export documentation, and facilitating the documented information accurately to ensure the customer complies with US government shipping regulations. Key Accountabilities Maintain monthly measurement log by number of shipments, hand carries, miscellaneous, and transport order. Comply with International customs shipping regulations. Create systemic transactions for export documentation, which include international invoices, inter‑company invoices, and the unblocking process for invoices, to meet the regulations of export compliance. Forwarding of information to the destination freight forwarder of all crated and hand carry shipments. Securing, maintaining, and ensuring the facilitation of document retention storage. Provide customer service in acting as the liaison to facilitate issue resolution with international customers. Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problems, expediting correction or adjustment, and following up to ensure resolution. Prepare and distribute documented correspondence accurately and timely. Input data as requested on a timely basis. Check data entry and documentation for accuracy. Required Education and Experience High School Diploma or Equivalent Our Organization is an equal opportunity employer. #J-18808-Ljbffr