Front Desk Assistant

Front Desk Assistant

The Front Desk Assistant provides professional reception and administrative support, serving as the first point of contact for visitors and callers while assisting with daily office operations, communications, scheduling, and other administrative needs.

Responsibilities

• Greet and welcome visitors, clients, students, employees, and guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails.
• Receive, sort, and distribute incoming and outgoing mail, packages, and deliveries.
• Assist with processing payments, reimbursements and other financial transactions.
• Office space management and maintenance: records management, copier maintenance, phones, office supply orders, mailboxes, etc.
• Name badges and key requests.
• Other duties as assigned.

Required Qualifications

High School Diploma or GED with one year of relevant experience. Experience in a front desk, receptionist, customer service, or administrative support role. Excellent customer service and interpersonal skills. Ability to multitask, prioritize, and remain organized in a fast-paced environment. Professional demeanor and ability to interact effectively with people at all levels. Strong attention to detail and follow-through.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Bachelor's degree and two years of relevant experience. Knowledge of UT internal accounting systems: DEFINE, FRMS, Point Plus

Salary Range

$45,000 + depending on qualifications

Working Conditions

• Typical office environment

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

The University of Texas at Austin Staff