LMS Administrator III- #26-26558

Duration: 12 months
Job Description:

• The Learning Management Systems (LMS) Administrator tasks include:
• Makes assignments based on parameters defined within policies and procedures for specific target audiences.
• Facilitates ensuring curricula remain current, relevant, and aligned with organizational requirements.
• Acts as an internal consultant to Training CoE by analyzing data and recommending solutions to optimize the LMS for training delivery, compliance tracking, learner engagement, and performance measurement against organizational objectives.
• Creates and updates resources, job aids, and training materials to support learners and administrators in the effective use of LMS technologies and professional development tools.

Responsibilities:

• Develops and maintains standardized reporting tools and dashboards to provide ongoing visibility into learning compliance, training effectiveness, and learner activity using the following tools:
• Excel Advanced Microsoft Excel skills, including complex formulas, pivot tables, Power Query, data modeling, and reporting automation.
• Microsoft Power BI and Power Automate and workflow automation tools for designing, building, maintaining, and optimizing automated business processes and integrations.
• Provide subject matter expertise in the administration and support of the Learning Management System (LMS).
• Support the implementation, delivery, and maintenance of learning assets, and associated instructional resources.
• Execute projects and initiatives as defined and prioritized by Otsuka Training CoE management.
• Perform assignments related to the routine operation, administration, configuration, and optimization of the LMS.
• Provides feedback on system performance and user experience.
• Act as an internal consultant to Training CoE by analyzing training data and recommending solutions that improve delivery, compliance tracking, reporting, and organizational performance measurement.
• Create and maintain job aids, and support materials for learners, administrators, and stakeholders.
• Create and manage user structures, and organizational assignments.
• Manage course enrollment activities, learner records, completion tracking, and compliance monitoring.
• Publish and archive online, virtual, and blended learning solutions.
• Assign and manage training curricula, learning paths, and learning resources.
• Populate and maintain course information, metadata, and learner assignments.
• Develop and maintain standardized reporting, dashboards, and analytics tools to provide insight into learning activity and compliance.
• Generate standard, ad hoc, and executive-level reports and dashboard.
• Create and manage curricula according to business requirements.
• Manage course revisions, version control, and historical documentation.
• Build and maintain online assessments, evaluations, surveys, and learning activities.
• Serve as the primary escalation point for LMS support issues, including coordination with LMS vendors and third-party technology providers.

Experience:

• 4 to 7 years of experience as a ComplianceWire LMS Administrator.
• Experience supporting regulated environments and compliance-driven training programs preferred.

Skillsets:

• ComplianceWire experience required.
• Strong technical expertise in LMS administration, troubleshooting, user management, security roles, file structures, and system integrations.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, Power Query, data modeling, and reporting automation.
• Advanced analytics, metrics, and dashboard development skills with the ability to create meaningful visualizations, KPI reporting, compliance metrics, and executive-level dashboards.
• Advanced experience with Microsoft Power BI, Power Automate, and workflow automation tools, including designing, building, maintaining, and optimizing automated business processes and integrations.
• Strong analytical and problem-solving skills with the ability to interpret training data and provide actionable recommendations.
• Ability to prioritize, manage multiple tasks, and execute work in a fast-paced environment.
• Ability to adapt to changing priorities and operate effectively in ambiguous environments.
• Strong customer service orientation with a responsive, solutions-focused approach.
• Excellent verbal and written communication skills, including the ability to translate complex technical concepts into clear, business-friendly language.
• Strong attention to detail with demonstrated experience supporting quality, compliance, and audit-readiness initiatives.

Additional Qualifications:

• Knowledge of GxP-regulated training environments and audit readiness.

Certifications:

• Coursework and/or certifications related to the ComplianceWire Learning Management System administration preferred.

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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