Prior Authorizations Specialist

Benefits:

• Employee discounts
• Health insurance
• 401(k)
• Competitive salary
• Opportunity for advancement
• Training & development

About the Role:

Grace at Work is looking for a detail-oriented Prior Authorization Specialist to join their growing healthcare team in Bedford, IN. This is a great opportunity to make a real impact by helping patients access the care they need while working in a supportive and purpose-driven environment.

Responsibilities:

• Submit and manage prior authorization requests to insurance carriers on behalf of patients and providers
• Review clinical documentation to ensure accurate and complete authorization submissions
• Follow up on pending, denied, and approved authorizations in a timely manner
• Communicate authorization status updates to clinical staff, providers, and patients
• Appeal denied authorizations by gathering supporting medical documentation
• Maintain accurate records in the electronic health record (EHR) or practice management system
• Stay current on payer-specific guidelines, medical policies, and insurance requirements

Requirements:

• Prior experience in prior authorization, medical billing, or healthcare administration preferred
• Familiarity with insurance verification, CPT/ICD-10 coding, and payer portals
• Strong attention to detail and ability to manage multiple authorizations simultaneously
• Excellent communication skills for interacting with payers, providers, and patients
• Proficiency with EHR systems and Microsoft Office applications
• Ability to work independently and meet deadlines in a fast-paced environment
• High school diploma or equivalent required; medical or billing certification a plus

About Us:

Grace at Work is a trusted healthcare organization based in Bedford, IN, committed to delivering compassionate, high-quality care to the communities they serve. Patients choose Grace at Work for their dedication to personalized service and seamless care coordination. Employees love working here because of the collaborative culture, meaningful mission, and a team that truly supports one another.Sp