Global Product Director - GovView - Washington

Global Product Director - GovView - Washington, United States of America

Locations : Boston | Atlanta | Washington

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

We are looking for a passionate, senior Product Owner with deep Agile expertise to lead GovView the US Federal businesss dedicated equivalent of BCG Incs ClientView. GovView is the single source of truth (SSOT) for opportunities and projects for Federal case teams, spanning the full Lead to Cash process: pipeline management, contracting, risk management, and invoicing.

As a strategic, customer-centric leader within the Client Team Portfolio, you will lead a squad to define, prioritize, and deliver against a product vision tailored to the Federal business, working collaboratively with your Product Team Lead to translate business priorities into a clear, actionable backlog.

A key part of the role is maintaining close partnership with both the Client Team (owners of BCG Incs ClientView) and the US Federal team. You will ensure GovView stays anchored to core ClientView principles, critical because MDPs move fluidly between the commercial and Federal businesses and need a consistent, seamless experience across both platforms, while also ensuring GovView captures the compliance requirements and unique use cases specific to the Federal practice.

As a Director, you will operate with a high degree of strategic independence, drive alignment across senior stakeholders, and serve as a recognized leader within the Product & Technology organization, mentoring peers and contributing to the continued evolution of the Client Team Portfolio.

Among your responsibilities, you will:

Deliver business results and customer value

• Continuously deliver customer value each sprint, with measurable impact on BCGs US Federal commercial operations
• Define and track specific, measurable KPIs for your Squad aligned to GovViews strategic objectives
• Provide strategic day-to-day direction to your squad, owning the product roadmap across all GovView workstreams sequencing MVP delivery, planning future builds and enhancements, and ensuring priorities are clearly translated into sprint-level execution with strong delivery expectations
• Drive end-to-end ownership of GovView as a net-new product build, leading the development of the MVP and establishing the foundation for future enhancements, with a strategic roadmap that spans all workstreams and scales with the needs of the Federal business
• Collaborate closely with Product Owners across the full ClientView program, including Pipeline, Costing, and Investments, as well as POs responsible for integrations, to ensure GovView is fully connected and consistent across the Lead to Cash journey
• Champion innovation, proactively identifying opportunities to enhance the GovView product and advance BCGs US Federal commercial capabilities

Serve as the voice of the customer and the US Federal business

• Maintain an unwavering customer-centric mindset, representing the distinct needs and regulatory constraints of BCGs US Federal stakeholders
• Lead continuous discovery and user research to deeply understand federal business context, user intent, solution objectives, and expected impact
• Translate complex federal business and compliance requirements into clear user stories and actionable problem statements, ensuring shared understanding across the Squad and with senior stakeholders
• Act as the final authority on acceptance testing before each sprint release, ensuring all development delivers genuine value to federal end-users and stakeholders
• Proactively seek and synthesize customer feedback to inform and evolve the GovView roadmap
• Facilitate product demos, embedding a culture of real-time customer feedback within the Squad
• Serve as the primary communicator for GovView with senior stakeholders, including US Federal leadership and Product & Technology leadership
• Build a broad network across BCGs US Federal practice, BST functions, and the wider Client Team Portfolio to drive cross-functional alignment

Build relationships and drive strategic alignment across BCG

• Influence and drive objectives cross-functionally, shaping portfolio strategy and gaining senior support for product decisions
• Manage squad dynamics with authority and empathy, motivating Squad members through challenging circumstances and fostering a high-performing, collaborative culture
• Actively mentor and develop junior Product Owners and Product Analysts across the portfolio
• Demonstrate ownership and accountability, setting a positive example for peers and the broader team
• Serve as the escalation point for support issues related to GovView, assessing risk and prioritizing fixes appropriately
• Assess risk of deploying hotfixes vs. incorporating into a sprint release, with particular sensitivity to federal data integrity and process continuity
• Oversee support processes and enforce best practices, consistently evaluating opportunities to reduce support burden through product improvement

Ensure Business Continuity of the GovView Product

• Communicate issue resolution clearly and promptly to end users and senior stakeholders
• Define the teaming model for GovView this is a new product and the squad structure, roles, and ways of working are yet to be established; you will play a central role in shaping how the team is built and how it operates
• Provide frequent, developmental feedback to team members and actively support a culture of continuous learning; drive performance management processes including goal setting, regular check-ins, and reviews
• Perform this role with the highest level of integrity, generating trust and protecting BCG and client interests; handle confidential Federal data responsibly and maintain appropriate security precautions at all times
• Foster a positive, inclusive working environment that values diverse perspectives and brings out the best in every team member

HOW YOULL LEAD

• Define the teaming model for GovView this is a new product and the squad structure, roles, and ways of working are yet to be established; you will play a central role in shaping how the team is built and how it operates [see above in Business Continuity section]

YOURE GOOD AT

• Operating as a strategic, senior product leader who shapes product vision and drives alignment at the most senior levels of the organization
• Being a human-centered thinker who starts with people and thoughtfully considers the usefulness and usability of everything you create, with deep appreciation for the unique context of federal clients
• Navigating ambiguity and complexity, converting vague requests into clear business objectives, requirements, and delivery roadmaps
• Leading and influencing without formal authority, building trust across senior consulting staff, BST leadership, and technical teams
• Facilitating high-stakes requirement discovery sessions that surface business context, compliance considerations, user intent, and expected impact
• Identifying interdependencies across teams and products, and facilitating difficult conversations around prioritization with confidence and diplomatic skill
• Communicating with transparency and clarity at all levels, from squad team members to senior BCG leadership
• Proactively seeking innovation and driving continuous improvement across product, process, and ways of working
• Demonstrating adaptability and agility in the face of changing federal business priorities and evolving stakeholder needs
• Mentoring and developing others, actively contributing to building a world-class product organization at BCG
• Working across multiple complex initiatives simultaneously without losing focus or quality

What You'll Bring

• 810+ years of relevant experience in product ownership, product management, or related roles in complex enterprise environments
• Demonstrated track record of senior-level product ownership, including leading products that serve regulated or compliance-sensitive industries (federal government experience strongly preferred)
• Deep understanding of Agile principles and ways of working, with experience leading squads in a scaled Agile environment
• Strategic and innovative thinker with the ability to translate complex business and regulatory requirements into clear, deliverable product roadmaps
• Exceptional stakeholder management skills, with demonstrated ability to influence and align senior leaders across functions and geographies
• Outstanding verbal and written communication skills in English, with the ability to communicate complex ideas clearly to both technical and non-technical audiences
• Experience with Lead to Cash processes, CRM platforms, or commercial operations tools strongly preferred
• Microsoft Dynamics CRM or similar enterprise CRM experience a plus
• Agile certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus
• Experience working with JIRA, Azure DevOps, or similar delivery management tools a plus
• Experience in consulting or professional services is a plus
• Must be based in the United States
• Must be a US citizen (US citizenship required; see eligibility requirements)

Who You'll Work With

• US Federal senior consulting staff and leadership, translating their voice and needs into GovView user stories and product priorities
• ClientView Product Owners (Pipeline, Costing, Investment & Approvals) to align on dependencies, priorities, and a seamlessly integrated Lead to Cash experience
• Scrum Masters who will partner with you to remove impediments and support effective squad ceremonies and artifacts
• ClientView Change team to plan rollout of new GovView functionalities and manage adoption across the US Federal business
• Product & Technology leadership across BCG to align on portfolio strategy and share best practices
• Other Product Analysts and Product Owners within BCG to share knowledge and ensure alignment between squads

Additional info

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a marketleading benefits package described below.

The base salary range for this role begins at $174,000 in our lowest cost US region and goes up to $211,000 in our highest cost US region. Yourrecruiting contact can share more about the specific salary range for your preferred location during the hiring process.

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set.

It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensuremarket competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution thatstarts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for
  employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation
  days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, disability, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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